Spa Ambassador (Part Time) - Waldorf Astoria Chicago
Waldorf Astoria Chicago is looking for a Part Time Spa Ambassador to join the team in Chicago's Gold Coast!
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Facebook, Instagram
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Part Time Spa Ambassador, you’re not just ensuring a clean and relaxing spa environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
- Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
- Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
- Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
- Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
- Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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