Product Enablement Manager - Oracle/Cerner Health EHR

Product Enablement Manager

Location: United States

Travel: 25%

Must be a US Citizen

Job Summary:

We are seeking an experienced and detail-oriented Product Enablement Manager to work closely with clients to define project requirements, develop comprehensive project plans, and manage the capture of the level of effort (LOE) for contracting work. This role will be essential in bridging the gap between our client’s needs and our execution teams, ensuring alignment, feasibility, and timely delivery of key projects. You will manage client relationships, create detailed project plans, and ensure that projects are scoped accurately for resource allocation, budgeting, and contracting purposes.

Key Responsibilities:

• Client Collaboration & Requirement Gathering:
  • Serve as the primary point of contact for clients throughout the project lifecycle.
  • Conduct in-depth meetings with clients to capture their business requirements and translate them into actionable project scopes.
  • Collaborate with clients to understand their objectives, deliverables, timelines, and budget constraints.
• Project Planning & Coordination:
  • Develop and document clear and comprehensive project plans, including timelines, milestones, resources, and key performance indicators (KPIs).
  • Define project scope, goals, and deliverables that align with client expectations and business objectives.
  • Collaborate with internal teams (e.g., technical, creative, and development) to ensure feasibility and alignment of project requirements.
• Capture of Level of Effort (LOE):
  • Work with internal subject matter experts (SMEs) to determine the level of effort for various components of the project, including resource allocation and time estimates.
  • Gather, analyze, and document LOE data to prepare accurate project cost estimates for contracting purposes.
• Contracting & Budgeting:
  • Ensure that the project plan and LOE align with contractual agreements and client expectations.
  • Monitor project budget adherence, track changes in scope, and facilitate change management processes when required.
• Stakeholder Communication & Reporting:
  • Maintain clear, consistent communication with all project stakeholders, including clients, team members, and upper management.
  • Provide regular status updates, risk assessments, and reports on project progress.
  • Identify and address potential risks, bottlenecks, or issues that could impact project timelines, costs, or quality.
• Project Execution & Delivery:
  • Oversee the day-to-day execution of the project, ensuring all deliverables are met on time and within scope.
  • Facilitate project meetings, both with clients and internal teams, to ensure ongoing alignment.
  • Act as a point of escalation for project-related issues, ensuring timely resolution.

Qualifications & Skills:

• Education:
  • Bachelor’s degree in Business Administration, Project Management, or a related field. PMP or similar project management certification is a plus.
• Experience:
  • 5+ years of project management experience, with a strong focus on client relations and scoping for complex projects.
  • Oracle/Cerner EHR expertise
  • Proven track record of managing client relationships and delivering projects on time and within budget.
  • Experience working with cross-functional teams to capture requirements and estimate LOE for contracting purposes.
• Skills:
  • Strong ability to communicate with clients and internal teams to capture requirements and scope.
  • Proficient in project management tools (e.g., MS Project, Asana, Jira, Trello) and Microsoft Office Suite.
  • Strong analytical and problem-solving skills to assess LOE, project feasibility, and potential risks.
  • Excellent organizational and time-management skills with the ability to manage multiple projects simultaneously.
  • Ability to manage stakeholders at all levels, from technical teams to executive leadership.
• Key Attributes:
  • Client-focused with a strong commitment to understanding and meeting client needs.
  • Exceptional written and verbal communication skills.
  • High attention to detail, proactive, and adaptable to changing client needs and project conditions.
  • Ability to work independently, as well as part of a collaborative team environment.

 

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. 8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.