Role responsibilities
As a Business Development Specialist, you will manage customer communications and ensure service bays are filled. You will also conduct follow-up calls and create future appointments to enhance customer satisfaction.
Requirements
The ideal candidate should possess excellent communication skills and a friendly demeanor, along with strong organizational and multi-tasking abilities. A tech-savvy approach to customer management and dedication to exceptional customer service is also required.
Key skills
Communication Skills, Organizational Skills, Multi-tasking, Customer Management, Customer Service
Keywords
Business Development, Customer Experience, Automotive Service, Service Schedule Management, Customer Inquiries, Follow-up Calls, Documentation, SOPs, Performance Incentives, Team Environment, Career Advancement, Training, Mentorship, Integrity, Quality, Customer Satisfaction