Solution Architect - Professional Services - Bengaluru

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Solution Architect - Professional Services - BengaluruFull-timeJob Function: Integration ServicesDepartment: Solution Architects / Professional Services IndiaCompany DescriptionFounded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North America, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors. Our ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence.Learn more about our mission and values on our website: https://www.shippeo.com/en/company/about-us  Job DescriptionLogward, a Shippeo company, is a pioneer in AI-powered supply chain execution workflows. As part of Shippeo — the global leader in real-time transportation visibility — Logward brings together trusted, SLA-backed visibility data with intelligent workflows and automation, helping global supply chain teams respond faster, reduce manual effort, and run more connected operations.*Please note: this role is locally employed by and contracted directly through Logward India Private Limited.* About the roleAs a Solution Architect – Professional Services, you will play a key role in delivering successful customer implementations by translating business requirements into scalable and efficient solutions within the Shippeo platform. This customer-facing role combines business consulting, solution architecture, and technical configuration to help customers optimize their supply chain operations.Operating within a structure of "leadership without authority," you will excel at coordinating across five cross-functional squads to ensure seamless project execution. You will serve as the primary technical contact for our customers, orchestrating value from the pre-sales phase straight through to project handover.Please Note: This role is based in Bangalore, India requiring 4 days per week in the office. As we operate internationally, we kindly request all candidates to submit their CV in English.Contract Type: Full-time / PermanentFunction: Professional Services & Solution Architecture  Key ResponsibilitiesCross-Functional Leadership: Coordinate synergistically across 5 cross-functional squads, utilizing strong communication to align technical delivery with business objectives.Solution Advisory: Lead customer workshops to understand complex business processes, gather structural requirements, and map out optimal workflow designs.Platform Configuration: Build and configure the platform using sophisticated no-code capabilities, establishing robust data models, automations, and custom workflows.End-to-End Technical Ownership: Orchestrating the customer’s technical journey from pre-sales scoping and flowchart validation through to configuration, build, and final engineering handover. You will collaborate closely across squads to produce and maintain high-quality solution documentation, including functional designs, process flows, and comprehensive configuration guides.Project & Task Management: Highly autonomous tracking of your own project timelines, proactively forecasting and flattening task structures to ensure predictable delivery.Testing & Validation: Partner closely with Quality Assurance (QA) teams, orchestrating successful User Acceptance Testing (UAT) and driving hypercare go-live activities.Voice of the Customer: Turn real-world configuration challenges into valuable feedback loops, collaborating directly with Product and Engineering teams for long-term platform optimization.QualificationsExperience: 3+ years as a Solution Architect, Functional Consultant, or in a similar customer-facing implementation role within enterprise SaaS.System Design Mastery:...