Human Resources Advisor

About us
BGL delivers software solutions to over 12,700 businesses in 15 countries through its user-friendly and highly intelligent web applications, combining amazing UX with powerful technology

We’re a global team of professionals based in Australia, New Zealand, Singapore, Hong Kong, the Philippines, and the United Kingdom. With a strong reputation for excellence, we deliver high-quality Software as a Service (SaaS) solutions to the accounting industry, specialising in self-managed superannuation funds and corporate compliance.
We’re proud to celebrate achievements that reflect our culture and our people, including:

• Great Place to Work certification
• AFR Best Places to Work (Technology, Top 10)
• Mental Health First Aid Workplace Recognition
• Australia’s Best Workplaces™ for Women list
• AFR BOSS Most Innovative Companies – ranked four times in six years

Culture & Benefits 
We take pride in continuously building and improving our culture, and we welcome people who share our values. We regularly seek feedback through engagement surveys, 1:1s, focus groups, and casual coffee catch-ups. Our average employee tenure of 6+ years is a testament to the supportive and rewarding environment we’ve created—and we’ve got plenty of exciting things planned for the future!

Benefits you’ll enjoy include:

• Extra time off with additional annual leave, RDOs, and the option to purchase extra leave
• Hybrid working arrangements for all employees
• Learning and development opportunities, including annual development budgets, tailored development plans, paid study leave, and stretch opportunities
• Regular social activities, from monthly team lunches to annual company-wide events
• Comprehensive health and wellbeing programs, including EAP, flu shots, and run club
• Paid volunteering leave to give back to the community

About the role
At BGL, our clients and our people are at the heart of everything we do. 
As our Human Resources Advisor (internally known as People Experience Advisor), you’ll be the person they turn to when it counts, this role has a focus on employee relations, workplace investigations, policy creation ensuring every interaction reflects our commitment to our core values and people first approach.

What you’ll be doing:

• Partner closely with managers to provide best-practice guidance on employee relations, workplace concerns, performance management and everyday people support
• Support complex or sensitive employee relations matters and workplace investigations in collaboration with the People Experience Manager
• Assist with organisational change and restructure processes, including preparing consultation documentation, coaching managers and drafting employee communications
• Maintain accurate and confidential records and correspondence across investigations, performance processes and formal People Experience matters
• Build ongoing relationships with managers to stay across team priorities, people risks and emerging workplace issues
• Empower managers to apply BGL's policies and processes consistently, fairly and with confidence
• Work alongside the People Experience Manager to plan, coordinate and deliver People Experience initiatives and continuous improvements
• Lead by example by embodying BGL's values and contributing to a warm, collaborative team culture
• Play an active role in reviewing, developing and implementing People Experience policies, processes and procedures
• Stay ahead of the curve on employment legislation, employee relations trends and People Experience best practice

What we’re looking for:

• A relevant tertiary qualification in Human Resources, Business or a related discipline
• At least 5 years' experience in an Employee Relations or HR Advisor role with hands-on experience managing workplace investigations 
• Demonstrated employee relations experience including end to end performance management processes and Australian employment legislation, including working knowledge of WHS principles
• Proven ability to conduct workplace investigations and manage disciplinary processes in line with procedural fairness
• Sound knowledge of the Fair Work Act, National Employment Standards, and Modern Award interpretation
• A natural ability to build trust and guide managers through sensitive people matters with empathy, clarity and sound judgement 
• Experience contributing to People Experience projects or process improvements, with a practical and approachable style
• Comfortable adapting to shifting priorities, managing multiple demands and maintaining meticulous attention to detail
• Comfortable working independently on day-to-day matters while knowing when to seek guidance or escalate
• Experience using HRIS platforms in particular HiBob will be viewed favourably.

Please note we are only able to consider applicants with full working rights for Australia.

• We review applications on an ongoing basis so encourage you to apply as soon as possible.
• The next stage of our recruitment process will require you to complete a one-way video interview.