Keep Care Moving. Create Calm. Support Every Patient Journey.

We're looking for a compassionate Health Unit Coordinator (HUC) to join our Galveston team on a part-time basis. The Health Unit Coordinator (HUC) serves as the communication and coordination hub of our Emergency Department. Working alongside physicians, nurses, radiology, laboratory, registration, and environmental services, you'll help ensure patients move efficiently through their visit while supporting accurate documentation, timely communication, and outstanding hospitality.

This is an ideal role for someone who thrives in a fast-paced environment, enjoys staying organized, anticipates the needs of others, and finds satisfaction in keeping everything running smoothly behind the scenes.

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Galveston, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

At Hospitality Health ER, we believe exceptional healthcare extends beyond clinical treatment. Every interaction matters, and every member of our team plays a role in creating a calm, welcoming environment where patients feel genuinely cared for.

If you're looking for an opportunity to make a meaningful impact in a fast-paced healthcare environment, we'd love to meet you.

Patient Flow | Emergency Services | Hospitality-Driven Healthcare

What You'll Do as the Health Unit Coordinator (HUC)

As a Health Unit Coordinator, you will:

• Coordinate patient flow throughout the Emergency Department
• Build and organize patient charts while ensuring documentation is accurate and complete
• Assist physicians and nursing staff with order processing and clinical documentation
• Coordinate laboratory, radiology, and MRI orders while communicating with multiple departments
• Monitor patient orders and ensure timely completion of diagnostic testing
• Prepare transfer documentation for patients requiring a higher level of care
• Answer department phones and communicate professionally with patients, families, physicians, and staff
• Notify Environmental Services when patient rooms are ready for turnover
• Help maintain accurate logs and department documentation
• Anticipate the needs of the clinical team and provide administrative support throughout each shift
• Deliver the exceptional hospitality and customer service that defines Hospitality Health ER

What We're Looking For in the Health Unit Coordinator (HUC)

We're looking for someone who is:

• Highly organized and detail-oriented
• Calm and confident in a fast-paced environment
• A strong communicator with exceptional customer service skills
• Comfortable multitasking while maintaining accuracy
• Proactive and able to anticipate the needs of providers and nursing staff
• A collaborative team player who enjoys helping wherever needed
• Compassionate, professional, and committed to creating an exceptional patient experience
• Able to remain composed during high-pressure situations

Qualifications for the Health Unit Coordinator (HUC)

• High school diploma or GED required
• Previous healthcare or medical office experience preferred
• Knowledge of medical terminology required
• Strong computer and documentation skills
• Ability to communicate effectively with patients, physicians, nurses, and other healthcare professionals
• Ability to work 12-hour shifts, including nights, weekends, and holidays
• Successful completion of departmental orientation and competency requirements

Why Hospitality Health ER?

This isn't your typical administrative healthcare role.

As a Health Unit Coordinator, you'll become the communication hub of our Emergency Department – supporting physicians, nurses, and clinical staff while helping ensure every patient receives timely, compassionate, and efficient care.

Your organization, communication, and attention to detail will directly impact patient flow, reduce delays, and help create a calm, reassuring experience during what is often one of the most stressful moments in a person's life.

Whether you're looking to grow your healthcare career, work alongside an exceptional clinical team, or simply make a meaningful difference every day, you'll find purpose in the work you do at Hospitality Health ER.

Because here, hospitality is healthcare.

Compensation & Benefits for the Health Unit Coordinator (HUC)

We believe exceptional people deserve exceptional support. Hospitality Health ER is committed to creating an environment where employees feel valued, supported, and empowered both professionally and personally.

Our benefits and culture are designed to reflect the same level of care and hospitality we strive to provide our patients every day.

What We Offer

• 401(k) with company match
• Annual bonus opportunities
• A supportive, team-oriented culture that values creativity, initiative, and genuine human connection
• Employee celebrations, themed events, and a hospitality-driven environment that prioritizes both patient and employee experience
• Leadership that encourages growth, autonomy, and thoughtful decision-making
• The opportunity to help shape and elevate one of the most unique patient experience cultures in emergency healthcare

At HHER, we believe culture matters. We work hard, support one another, celebrate wins together, and strive to create an environment where people genuinely enjoy coming to work.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.