HR Operation Manager

BITEXCO Financial Tower, VietnamFull-timePosted Jul 1, 2026
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Position Summary

1. Secure excellent workforce and improve individual motivation and concentration level by fairly managing pay level and structure.
2. Enhance employees' confidence upon the company by fairly managing the process of dealing with various problems such as improving pay structure and salary adjustment.

Role and Responsibilities

1. Payroll Management:

• Process payroll accurately and on time, ensuring compliance with local labor laws and regulations.

• Resolve payroll discrepancies and address employee inquiries related to payroll matters.

2. Benefit Execution:

• Administer employee benefits programs, including health insurance, health check and other perks.

• Ensure timely enrollment, updates, and terminations of benefits for employees.

3. Labor Cost Management:

• Monitor and analyze labor costs to ensure alignment with budgetary constraints.

• Provide insights and recommendations to optimize labor cost efficiency.

4. HR Reporting:

• Prepare and maintain HR reports, including headcount HC reports, turnover rates, and other key metrics.

• Ensure data accuracy and timeliness in all HR-related reports.

5. HR Dashboard:

• Develop and maintain HR dashboards to provide real-time insights into HR metrics and trends.

• Collaborate with stakeholders to identify KPIs for monitoring.

6. HR Policy & Process Governance:

• Ensure compliance with HR policies and procedures across the organization.

• Identify areas for process improvement and implement changes to enhance HR operations.

7. Vendor Management:

• Manage relationships with external vendors, including payroll providers, benefits administrators, and other HR-related service providers.

• Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness and quality of service.

8. System Enhancement & Automation Initiatives:

• Lead system enhancement projects to improve HR processes and workflows.

• Drive automation initiatives to streamline HR operations and reduce manual efforts.

Skills and Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Minimum 3-5 years of experience in HR operations or a similar role.

• Strong knowledge of payroll processing, benefits administration, and HR reporting.

• Excellent organizational and multitasking skills with a keen attention to detail.

• Strong communication and interpersonal skills for effective collaboration with internal and external stakeholders.

• Ability to drive process improvements and implement automation initiatives.

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