ESSENTIAL DUTIES AND RESPONSIBILITIES – (KEY ACTIVITIES)
- Maintain and update an Asset Register for all commercial-use instruments (purchased and rental).
- Track movement and status of instruments from warehouse to customer and back to the designated return location.
- Monitor return rates for TSO and non-TSO instruments and escalate discrepancies.
- Coordinate with multiple teams (TSO, Commercial Services, Accounting, Warehouse) to ensure proper documentation and timely return of assets.
- Ensure compliance with traceability and FSN requirements, including accurate documentation at each step of the asset path.
- Support financial accuracy by ensuring asset records align with accounting and operational data.
- Identify issues in the instrument lifecycle and propose process improvements.
- Provide weekly reporting on asset movement, outstanding returns, and risk items.
SKILLS & QUALIFICATIONS
- Experience in asset management, supply chain, inventory control, or operations support.
- Strong organizational skills and high attention to detail.
- Ability to collaborate and follow up with cross-functional teams.
- Working knowledge of spreadsheets, asset tracking tools, or ERP systems.
- Good communication skills and ability to manage multiple priorities.
- Background in operations support, supply chain or inventory/asset control
- SAP experience is a must; Background in CRM (Salesforce, etc.) is preferred
- Shared service/BPO experience is preferred
IDEAL CANDIDATE
- Someone who is proactive, detail-oriented, and skilled at tracking, documenting, and following up across multiple stakeholders to ensure that all instruments are accounted for throughout their lifecycle.