Role Responsibilities:
- Coordinates, prioritizes and resolves issues encountered by an experienced team.
- Optimizes the usage of manpower, standard time, equipment and energy of more experienced team.
- Escalates critical/complex issues that will impact the business.
- Manages more experienced team according to established programs and objectives.
- Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
- Execution of service agreements and service repair
Minimum Requirements:
Requirements
- Solid experience of people management duties eg such as work scheduling, prioritizing, coaching and process execution
- Specialized knowledge of M&E technical or operational practices
- University Degree in M&E Engineering is preferred
- Minimum of 3 years prior relevant experience
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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