Cluster Learning and Development Supervisor

As a Learning and Development Supervisor, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning and Development Supervisor will perform the following tasks to the highest standards:

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotels
• Revise and update existing Hilton Training Programmes. Coordinate internal and external training programmes.
• Assist in the organization of Team Member social events and social responsibility activities.
• Follow up the Performance Evaluation Processes for both Hotels in order to evaluate L&D methods linked with identified business objectives
• Follow up the Audits on behalf of HR department 
• Report to the Human Resources Manager and the Country Training Manager on a monthly basis

• Previous at least 5 years Hospitality Sector experience and preferred Training experience
• Strong administration and communication skills
• Bachelor and preferred master graduation
• Excellent written and oral communication skills and fluent English, both business and conversational
• Demonstrated attention to detail, while multi-tasking and delivering work on time
• Ability to work productively despite multiple interruptions
• Demonstrated trust and confidentiality as a member of the Human Resources Team
• Flexibility to respond to a range of different work situations
• Ability to work on their own or in team