This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Administrator based in Canada.
This role is ideal for a technically skilled IT professional who enjoys solving complex problems and keeping systems reliable, secure, and efficient.
You will support a global workforce by managing devices, software, networks, and security solutions across multiple environments.
The position combines hands-on technical support, infrastructure management, troubleshooting, and process improvement.
You will play an important role in maintaining smooth daily operations while helping strengthen IT standards and security practices.
Working with a collaborative international team, you will have the opportunity to contribute ideas and improve internal technology processes.
This remote position offers flexibility, ownership, and opportunities to grow your technical expertise in a fast-moving environment.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Administrator based in Canada.
This role is ideal for a technically skilled IT professional who enjoys solving complex problems and keeping systems reliable, secure, and efficient.
You will support a global workforce by managing devices, software, networks, and security solutions across multiple environments.
The position combines hands-on technical support, infrastructure management, troubleshooting, and process improvement.
You will play an important role in maintaining smooth daily operations while helping strengthen IT standards and security practices.
Working with a collaborative international team, you will have the opportunity to contribute ideas and improve internal technology processes.
This remote position offers flexibility, ownership, and opportunities to grow your technical expertise in a fast-moving environment.
Accountabilities:
- Provide technical support to employees across Windows, macOS, and Linux environments.
- Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment.
- Manage and prioritize technical requests through ticketing systems such as Jira.
- Diagnose and resolve hardware, software, connectivity, and network-related issues.
- Support device lifecycle management, including inventory tracking, setup, deployment, maintenance, and replacement.
- Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools.
- Ensure compliance with internal IT policies, security requirements, and operational standards.
- Maintain and update technical documentation, procedures, and knowledge resources.
- Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies.
- Contribute to IT improvements through automation, scripting, and process optimization initiatives.
- Assist with user access management, system configurations, and infrastructure-related tasks.
- 2–4 years of experience as a System Administrator or in a similar technical support role.
- Practical experience managing Windows, macOS, and Linux operating systems.
- Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLAN concepts.
- Experience with security tools such as antivirus solutions, firewalls, backup systems, MDM platforms, and logging tools.
- Strong problem-solving skills with the ability to troubleshoot hardware and software issues effectively.
- Experience working with ticketing systems and maintaining technical documentation.
- Basic scripting or automation knowledge using tools such as Bash or PowerShell is an advantage.
- Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper-V is preferred.
- Strong communication skills and ability to support users in a clear and professional manner.
- Ability to work independently, prioritize tasks, and manage responsibilities in a remote environment.
- Fully remote work environment with flexible working arrangements.
- Competitive compensation aligned with experience and technical expertise.
- Flexible schedule focused on performance and results.
- Unlimited paid vacation and sick leave policies.
- Opportunities for continuous learning and career development.
- Access to education support initiatives to explore new skills.
- Private medical insurance support and reimbursement options.
- Flexible benefits program allowing employees to choose eligible perks and expenses.
- International team environment with a collaborative and respectful culture.
- Team-building activities, company events, and opportunities to connect with colleagues.
- Employee referral rewards.
- Freedom, autonomy, and ownership in daily work.
The System Administrator will be responsible for maintaining reliable IT operations, supporting employees, and ensuring that technology systems remain secure, efficient, and well-documented.
Requirements:
The ideal candidate has hands-on system administration experience, strong troubleshooting abilities, and a proactive approach to supporting users and improving IT operations.