Field Service Engineer – Kuopio & Northern Region

Work Flexibility: Field-based

Join a role where your technical expertise directly impacts patient care and hospital performance. As a Technical Services Field Engineer, you will ensure critical medical equipment operates at the highest standard while partnering closely with healthcare professionals. This is a dynamic position combining onsite leadership and regional field support, offering strong autonomy and tangible impact.

What you will do

• Deliver onsite technical service at Kuopio Hospital (minimum 3 days per week), ensuring full compliance with service contracts and performance standards
• Perform diagnostics, repairs, calibrations, and functional testing on medical devices in line with manufacturer guidelines and internal quality standards
• Execute scheduled preventative maintenance and corrective actions to maximise equipment uptime and meet contractual KPIs
• Provide technical training, product briefings, and real-time support to clinical staff to ensure safe and effective equipment use
• Manage spare parts, calibration processes, and external service partners to maintain service continuity
• Document all service activities, maintenance records, and compliance data accurately within required systems and timelines
• Travel across Northern Finland to support field service operations, completing maintenance and repairs across customer sites
• Identify and implement service quality improvements, contributing to process enhancements and operational efficiency

What you will need

Required Qualifications

• Degree in Electrical, Mechanical, Medical, or Telecommunications Engineering (or equivalent technical qualification)
• Minimum 2 years of experience in medical technology, field service engineering, or a healthcare technical environment
• Valid driving licence
• Fluency in Finnish and English

Preferred Qualifications

• Experience supporting medical devices in operating theatre environments
• Certification or formal training in medical device servicing or calibration
• Experience working within regulated healthcare or hospital environments

Additional Information

• Work arrangement: Hybrid role with minimum 60% onsite presence (Kuopio Hospital) and approximately 30% field-based across Northern Finland
• Travel requirement: Regular regional travel required
• This is an individual contributor role with high autonomy and responsibility

Travel Percentage: 40%