Role responsibilities
The Field Appliance Technician is responsible for providing courteous and professional in-home servicing of major appliances while ensuring customer satisfaction. This includes conducting diagnostics, completing repairs, and maintaining service documentation.
Requirements
Candidates must have a high school diploma or equivalent and at least 2 years of experience in major appliance service. Strong customer service skills and technical abilities are essential, along with a valid driver's license.
Key skills
Customer Service, Communication, Technical Skills, Analytical Skills, Problem Solving, Attention to Detail, Organizational Skills, Punctuality, Dependability
Keywords
Appliance Technician, Diagnostics, Repairs, Customer Satisfaction, Service Documentation, Health and Safety, Inventory Management, Gas Technician Certification, Domestic Appliance Certification