Weekend Overnight Dispatcher (Part Time: Kansas City, MO)

Career Opportunity

WEEKEND DISPATCHER - OVERNIGHT

Kansas City, MO

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi-trade service provider that safely delivers high quality construction, facilities management, and technical solutions.
We are a family -owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward-thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald’s Kansas City team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Project Administrator/Dispatcher is responsible for supporting the maintenance department with workflow management and field contact. Reporting to the Maintenance supervisor. Duties and responsibilities include but are not limited to:

• Work directly with the call centers, customers, and citizens for streetlight & traffic signal issues
• Create work orders, update work orders, enter field comments
• Communicate with field personnel regarding repairs
• Ensure the dispatch performance criteria of the contracts are met
• High customer service level required
• Monitor multiple systems for timely responses
• Monitor security cameras

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Hours for the shift are every Friday 11:00pm to 7:00am, Saturday 7:00pm to 7:00am and Sunday 3:00pm to 11:00pm.
• 24/7 department, including all holidays
• Additional hours possible as needed to cover open shifts
• Communicate clearly both verbally and in writing with all levels in the organization and with outside clients.
• Must be a self-starter, able to work alone, with others and to handle multiple tasks.
• Must be able to keep self on track while working alone
• Proficient in the use of MS Office and Excel
  
  

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are  available upon request for candidates taking part in all aspects of the recruitment and selection process. If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.