Supervisor (Operations), Substation Operations, Bronx Manhattan North

Join a critical operations team at the heart of New York Citys electric gridwhere reliability, safety, and innovation come together to power millions of lives every day. As a Supervisor, Substation Operations, youll take the lead in managing high-performing field teams, ensuring the safe and efficient operation of complex, high-voltage infrastructure across one of the most dynamic energy systems in the country.

In this role, you wont just oversee operationsyoull shape them. Youll mentor and develop skilled professionals, champion a culture of safety and accountability, and drive continuous improvement across substation facilities. Working cross-functionally with engineering, maintenance, and system operations teams, youll play a key role in delivering secure, resilient, and reliable energy to the communities that depend on it.

If youre a hands-on leader who thrives in fast-paced environments, values teamwork, and is passionate about making a tangible impact, this is your opportunity to step into a role where every decision helps keep New York moving.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Core Responsibilities

• Lead and supervise union and field personnel in the operation, maintenance, construction, and repair of substation equipment, ensuring safe and efficient execution of all work activities.
• Ensure compliance with all safety, environmental, and regulatory standards (including OSHA and company policies), reinforcing a strong safety culture and Zero Accident mindset.
• Plan, schedule, and assign work based on system conditions, operational priorities, and weather-related impacts to optimize productivity and reliability.
• Monitor and oversee substation operations and equipment performance, investigating abnormalities, equipment status, and field issues to ensure system integrity.
• Coordinate cross-functional activities with internal groups such as Electric Operations, Transmission, Engineering, and Planning to support project execution and system needs.
• Manage work planning and execution, including reviewing work scopes, submitting work permits, and partnering with planners to improve job plans and processes.
• Control and track resources and expenditures, ensuring effective use of labor, materials, and equipment within approved budgets.
• Drive team performance and development through coaching, training (including OJT), job briefings, and ongoing safety engagement.
• Lead incident response and reporting, including preliminary accident investigations and corrective actions to prevent recurrence.
• Promote operational excellence and continuous improvement, ensuring compliance with preventive maintenance schedules, strong housekeeping practices, and effective use of human performance tools.

Required Education/Experience

• Master's Degree and related work experience in the operation, maintenance, construction, engineering, project management, procurement, or other support of power generation, transmission, distribution, or other utility equipment. or
• Bachelor's Degree and 2 years related work experience in the operation, maintenance, construction, engineering, project management, procurement, or other support of power generation, transmission, distribution, or other utility equipment. or
• Associate's Degree and 4 years related work experience in the operation, maintenance, construction, engineering, project management, procurement, or other support of power generation, transmission, distribution, or other utility equipment. or
• High School Diploma/GED and 5 years related work experience in the operation, maintenance, construction, engineering, project management, procurement, or other support of power generation, transmission, distribution, or other utility equipment.

Relevant Work Experience

• Work experience in the operation, maintenance, construction, engineering, project management, procurement, or other support of power generation, transmission, distribution, or other utility equipment, required.
• Computer Skills including Microsoft Office programs, Maximo/DataSplice, Engage/ePlan, required.
• Exercise independent judgement and able to render sound business decisions, required.
• Be detailed oriented, able to work under pressure and handle multiple concurrent assignments, required.
• Strong oral and written communications skills, good presentation skills and ability to effectively interact with both internal and external customers, support staff, and various levels of management and union, required.
• Must be computer literate and be able to apply practical applications in Excel, Word, PowerPoint, and work management systems such as Maximo, Engage and OSS, required.
• Supervisory experience, preferred.
• Technical experience or working knowledge in the operation, maintenance, construction, inspection, and repair of the electrical transmission and distribution system to include: substation operations, switchgear installation, grounding practices, circuit breaker mechanics, and electrical distribution transformers, preferred.

Licenses and Certifications

• Driver's License Required
• Other: NYC S-95 certification 1 Year Required
• Other: NYC S-12 certification 1 Year Required

Physical Demands

• Ability to respond to system emergencies
• Able to work in all weather conditions, i.e. excessive heat and/or cold
• Perform extended driving through heavy traffic and severe off-road conditions
• Ability to carry tools and materials when climbing ladders and scaffolds, and entering confined spaces
• Work in, under, and on top of all types of company vehicles and/or equipment
• Ability to work in adverse conditions that include, noise, confined spaces, and high elevations
• Ability to climb ladders and stairs
• Ability to work on elevated platforms, scaffolds, catwalks, roofs, and/or other equipment
• Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
• Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems
• Ability to be approved to wear and use either a full or half-face respirator and self-contained breathing apparatus (SCBA), without facial hair or other conditions that may interfere with the seal, in accordance with OSHA regulations
• Ability to climb in and out of manholes and excavations
• Stand, walk, and climb ladders and stairs for the duration of the workday
• Stand, walk, lift, climb, bend, kneel, stoop, and/or reach for the duration of the workday
• Ability to use hand tools and operate heavy machinery, i.e. jackhammers
• Ability to travel to company locations to work on storm restoration and heat contingencies
• Use hand-eye coordination to adjust controls on equipment
• Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses
• Work rotating shifts, including nights, midnights, weekends, and holidays
• Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.