Associate Director - Health Technology Consulting - Revenue Cycle Technology (Epic)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director - Health Technology Consulting - Revenue Cycle Technology (Epic) based in the United States.
This role offers the opportunity to advise healthcare organizations on complex revenue cycle technology transformations and optimization initiatives.
You will serve as a trusted strategic partner to health system executives, helping them improve operational performance through technology-enabled solutions.
The position focuses on leading client engagements across the full lifecycle of revenue cycle technology, from strategy and assessment through implementation and optimization.
You will leverage deep expertise in Epic revenue cycle platforms to deliver practical recommendations and measurable business outcomes.
Working in a collaborative consulting environment, you will influence digital transformation initiatives while developing strong client relationships and high-performing teams.
This is a leadership opportunity for an experienced healthcare technology professional who wants to shape the future of healthcare operations.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director - Health Technology Consulting - Revenue Cycle Technology (Epic) based in the United States.
This role offers the opportunity to advise healthcare organizations on complex revenue cycle technology transformations and optimization initiatives.
You will serve as a trusted strategic partner to health system executives, helping them improve operational performance through technology-enabled solutions.
The position focuses on leading client engagements across the full lifecycle of revenue cycle technology, from strategy and assessment through implementation and optimization.
You will leverage deep expertise in Epic revenue cycle platforms to deliver practical recommendations and measurable business outcomes.
Working in a collaborative consulting environment, you will influence digital transformation initiatives while developing strong client relationships and high-performing teams.
This is a leadership opportunity for an experienced healthcare technology professional who wants to shape the future of healthcare operations.
Accountabilities:
- Serve as a senior advisor to healthcare executives, including CFOs, revenue cycle leaders, and technology executives, on revenue cycle transformation initiatives.
- Lead client engagements focused on revenue cycle strategy, technology assessments, implementation oversight, stabilization, and optimization.
- Provide deep Epic revenue cycle expertise, translating platform capabilities and configuration decisions into operational improvements.
- Advise clients on improving billing performance, reducing revenue leakage, enhancing denial management, and optimizing revenue cycle operations.
- Support engagements involving Epic and other healthcare technology platforms, including Oracle Health, Meditech Expanse, and athenahealth.
- Manage engagement teams across multiple workstreams, ensuring quality delivery, effective execution, and client satisfaction.
- Build and maintain executive client relationships while identifying opportunities for additional consulting support.
- Contribute to business development activities, including proposal development, industry events, and thought leadership initiatives.
- Develop and mentor consulting professionals by providing coaching, guidance, and knowledge sharing.
- Stay informed on healthcare technology trends, regulatory changes, and emerging solutions that impact revenue cycle operations.
- 8-12 years of combined experience in healthcare IT consulting, EHR implementation, revenue cycle operations, or related technology environments.
- Significant Epic revenue cycle experience, including expertise with modules such as Resolute HB, Resolute PB, Charge Router, Grand Central, or Prelude.
- Epic certification in one or more relevant revenue cycle modules and at least three years of experience working in Epic revenue cycle environments.
- Experience with additional healthcare platforms such as Oracle Health, Meditech Expanse, or athenahealth is preferred.
- Proven experience managing complex client engagements with executive-level stakeholder interaction.
- Strong understanding of revenue cycle performance metrics, including denial rates, clean claim rates, accounts receivable performance, and collection metrics.
- Knowledge of healthcare billing requirements, payer regulations, CMS guidelines, prior authorization workflows, and value-based care models.
- Experience leading and developing consulting teams across multiple workstreams.
- Strong communication, presentation, and stakeholder management skills.
- Ability to translate complex technical concepts into practical business recommendations.
- Bachelor’s degree required; graduate degree in health informatics, business administration, public health, or a related field is a plus.
- Experience with healthcare digital transformation, AI integration, analytics strategy, or technology modernization initiatives is preferred.
- Competitive annual salary range of $135,000 - $225,000, based on experience, skills, certifications, and other business factors.
- Potential eligibility for a discretionary variable incentive bonus.
- Comprehensive medical, prescription, dental, and vision insurance coverage.
- 401(k) retirement plan and financial wellness programs.
- Health Savings Account and Flexible Spending Account options.
- Paid holidays, personal and family sick time, and parental leave programs.
- Adoption assistance and emergency backup childcare support.
- Short-term and long-term disability coverage.
- Life insurance and supplemental life insurance options.
- Tuition reimbursement, professional development programs, and certification opportunities.
- Employee referral programs and community outreach initiatives.
- Flexible remote work environment with travel opportunities based on client needs.
- Opportunity to work on high-impact healthcare technology transformations with leading organizations.
The Associate Director will lead revenue cycle technology consulting engagements, providing strategic guidance, technical expertise, and executive-level advisory support to healthcare clients. This role combines client leadership, platform expertise, business development, and team development responsibilities to deliver impactful technology solutions.
Requirements:
The ideal candidate is an experienced healthcare technology consulting leader with strong Epic revenue cycle expertise and a proven ability to advise executives, lead complex engagements, and deliver measurable improvements. This individual combines technical knowledge, consulting capabilities, and strong relationship-building skills.