Sales Development Representative, Customer Base
Sydney, AustraliaFull-timePosted Jun 29, 2026
Open original postingAbout the RoleWe are looking for an outgoing, self-motivated individual to join our team in Sydney. As a SDR on our customer base / install base team, you will connect with and educate clients, as well as qualify leads, throughout the APAC region. The ideal candidate is excited to be on the phone and excels at building relationships with our existing customers. NinjaOne is a fast-paced company looking for candidates that can help us continue to grow our successful business.
Location - Sydney, NSW (North Sydney) - Hybrid, in office on Monday, Wednesday, and Friday plus additional days as required What You’ll be Doing
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organisations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love
Additional InformationThis position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-PV1#LI-Hybrid#BI-Hybrid
Location - Sydney, NSW (North Sydney) - Hybrid, in office on Monday, Wednesday, and Friday plus additional days as required What You’ll be Doing
- Work with a pre-defined group of our largest and most important customers; establish connections with partners ranging from support agents to CxOs
- Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections
- Utilise Salesforce to ensure activities are documented properly, opportunities are accurately predicted and information regarding the opportunity is communicated appropriately
- Bring enthusiasm and energy to work
- Other duties as needed
- You have excellent verbal communication skills
- You are an energetic self-starter who enjoys working in an international environment
- You are fluent in English
- You have a proven record of meeting minimum outbound call targets and/or call time goals
- You are organized and detail-oriented with thorough follow-up skills
- You are proficient with technology; as well as possessing a technical aptitude and ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
- You are able to multi-task with several tools, work independently and prioritize tasks
- Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organisations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love
- We are a collaborative, kind, and curious community
- We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
- We reward your work with opportunity for growth and advancement
- Grow personally and together with one of the fastest growing companies globally
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with an amazing international workforce
Additional InformationThis position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-PV1#LI-Hybrid#BI-Hybrid