Patient Services Specialist at Healdsburg Hospital. This position is Per Diem and will work 8-hour Evening Shifts.
Providence Healdsburg Hospital
Providence Healdsburg Hospital is committed to delivering top-notch healthcare, earning recognition from the Association of California Healthcare Districts (ACHD) Award in recognition of our outstanding contributions to community health and wellbeing. Our dedication to the highest standards of patient care ensures exceptional outcomes and comprehensive services for our community. Join our distinguished team and contribute to a hospital known for its unwavering commitment to clinical excellence and compassionate service. Join our reputable team and be part of a healthcare institution known for its clinical excellence and compassionate care.
The Patient Access Specialist promotes positive patient and family experience as first impression of the hospital. The Patient Access Specialist is instrumental in ensuring the efficient and effective flow of patients access needs throughout Healdsburg District Hospital. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Refers patients/families as necessary to Financial Resources. Position may float to other areas within the facility to assist with patient flow. Strives to minimize patient arrival to treatment area time, improving customer satisfaction as it relates to the registration process, waiting time and general communications.
Providence caregivers are not simply valued – they’re invaluable. Join our team at NorCal HealthConnect and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- 2 years Related experience in medical office, hospital, or medical call center.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.