Technical Program Manager II (AI and Analytics)
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
The Technical Program Manager II independently drives execution of cross-functional technical programs from planning through launch and post-launch measurement, helping teams deliver complex work with greater clarity, speed, and consistency. This role partners closely with engineering, product, and business stakeholders to manage scope, schedules, dependencies, risks, communications, and operating rhythms across multiple workstreams. They bring structure to ambiguity, create scalable program mechanisms, use data and metrics to track progress and inform decisions, and translate technical concepts, trade-offs, and delivery risks for both technical and non-technical audiences. As a force multiplier for the team, they improve coordination, strengthen execution, and enable technical partners to stay focused on delivery.
The AI and Analytics team builds scalable capabilities that help Expedia Group teams access trusted data, generate insights faster, and apply AI in practical, measurable ways. The team works at the intersection of analytics, data platforms, and AI-enabled products to improve self-service decision-making, standardize metrics and datasets, enhance dashboards and scorecards, and create reusable tools and operating mechanisms that support both technical and business stakeholders. The group partners closely with product, engineering, and analytics teams to drive adoption of modern AI and analytics solutions while maintaining a strong focus on quality, usability, governance, and business impact.
Required Qualifications
4+ years of experience in Technical Program Management, Engineering Program Management, Product Operations, or a related role in a technology environment.
Proven experience managing cross-functional technical programs from planning through execution, launch, and post-launch measurement.
Experience partnering closely with engineering and product teams to manage program scope, schedules, risks, dependencies, and stakeholder communications.
Strong functional and high-level technical understanding of software platforms, with the ability to explain product capabilities, technical concepts, trade-offs, and delivery risks to varied audiences.
Exceptional written and verbal communication skills, including the ability to produce clear summaries, executive updates, program reviews, meeting notes, and decision documents.
Highly organized and detail-oriented, with a track record of creating repeatable operating mechanisms such as dashboards, scorecards, risk registers, launch checklists, and status reporting frameworks.
Data-driven approach to program management, with ability to use metrics and analytics to track progress, identify risks, summarize team output, and support decision-making.
Ability to bring structure to ambiguity, drive alignment across stakeholders, and ensure clear ownership and follow-through across multiple workstreams.
Preferred Qualifications
Experience working on a platform team, preferably in AI/ML, GenAI, developer platforms, data platforms, cloud infrastructure, APIs, internal tooling, or enterprise software.
Familiarity with GenAI concepts such as LLMs, prompt engineering, RAG, agents, model evaluation, inference workflows, AI safety, or AI product adoption.
Experience creating analytics-rich program artifacts such as adoption dashboards, usage reports, team output summaries, quarterly business reviews, roadmap health reports, or leadership scorecards.
Demonstrated ability to influence without authority and drive accountability across teams with competing priorities
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.