Analyst OTC Hotel Accounting

Exceptional Hospitality Starts with You

This role is based at our corporate office in Memphis, TN

This is your chance to be part of a Finance Team that is a critical partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. As an Analyst on the OTC US Hotel Accounting team reporting to the Team Lead, you will focus on resolving accounts receivable and guest (transient) disputes. You will identify and process advanced deposits received from Group Catering and Event Sales clients. You will also perform monitoring and tracking of outstanding payments from group master and convention related billings.

What you will do during a typical day:

• Engage hotel teams to help identify issues, resolving disputes and obtaining client information.
• Review booking deposit reports to identify groups with advanced deposit requirements.
• Follow the process of preparing deposit postings and confirmation

How you will collaborate with others:

• Maintain collaborative relationships with Finance and other corporate departments

Projects you will take ownership of:

• Research and respond to information requests from internal departments and management.

What It Takes to Make the Stay

You have these minimum qualifications:

• Two (2) years of professional work experience
• Two (2) years of related experience in a professional accounting setting
• One (1) year of experience working with collections in an accounting environment
• Experience with customer service and building relationship with clients

It would be useful if you have:

• Hospitality industry experience

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $42,000 – $60,000 and is determined based on applicable and specialized experience and location.