KYC Operations Analyst

Single PositionExplore a Career With UsView All JobsHybridKYC Operations AnalystDUBAI, Dubai, United Arab EmiratesApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26978340Date posted07/08/2026DepartmentOperations - ServicesAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThe Consumer Business AML KYC Operations Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.What you’ll doConduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.Ensure you are meeting quality threshold for all the reviews completed. Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.What we’ll need from you Role Qualifications:Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior ManagementAbility to support and obtain buy-in from others and lead by example of high performance.Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platformsExcellent time management skillsStrong analytical and problem-solving skills.Basic project participation experience​ Knowledge/Experience:Experience with contributing to a collaborative environment through knowledge sharing and mutual respect.Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record...