Field Service Technician

Role responsibilities

The Field Service Technician will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment. This role involves direct customer interaction and requires proactive sales of TDS services and products.

Requirements

Candidates must have a valid driver's license and be available for on-call responsibilities. Additional qualifications include A+ certification, computer networking experience, and the ability to work independently.

Key skills

Customer Service, Sales, Troubleshooting, Telecommunications, Fiber Optic, Networking, Installation, Maintenance, Technical Support, Cable Locating, Problem Solving, Communication, Organization, Time Management, Safety Practices, Equipment Operation

Keywords

Telecommunications, Fiber Optic, Copper Facilities, Video/CATV/DBS, Customer Premise Equipment, Troubleshooting, Installation, Maintenance, Sales, Technical Support, Networking, A+ Certification, Safety Course, Grounding Practices, Cable Locating, MS Outlook, MS Word, MS Excel, Data Transmission, Voice Mail, Audio Conferencing, Video Conferencing, Structured Cabling, Inventory Systems, Fault Testing, On-call Support, Overnight Travel, Customer Service, Problem Solving, Communication Skills