Sr. P & O Business Partner - Mars Veterinary Health

Banfield Pet Hospital

Support OfficeFull-time$114k–$187kPosted Jul 20, 2026

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JOB TITLE:

LOCATION & SCHEDULE:

Support Office - Vancouver, Full time

COMPENSATION:

$119,658.00 - $186,965.63

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

This role requires associates to work out of our MVH North America hub location in Vancouver, WA

Why This Role Matters:

Serve as the strategic partner to functional management teams, contributing expert people knowledge to the development and implementation of business strategy, directing the successful management of specified change initiatives, and creating a culture aligned with our Five Principles.

Focus on issues critical to the organization’s success, to include bringing our unique culture to life, developing a high performing organization, fostering associate engagement, EI&D, and health and well-being.

Partner to maximize associate capability and performance, through organizational development, change management, talent acquisition, talent management (succession and development planning) learning and development.

You Will:

Live and exemplify the Five Principles of Mars, Inc. within self and team.
Partner and advise on functional people initiatives in support of the talent pipeline through workforce planning, attraction, selection, development, and succession.
Work closely with the Business Partner MVH to provide insights and support on associate relations issues.
Serve as a business partner across specified MVH functions, working with a variety of associates at all levels including frequent interaction with Senior Leadership regarding people, policy and change initiatives.
Educate and communicate roles and responsibilities to foster high levels of engagement, leveraging training, leadership, and MVH culture champions.
Role model and articulate clear roles and responsibilities in associate engagement. Foster an environment that exemplifies The Five Principles and Associate Concept.
Provide direct coaching, feedback and on-going consultation to functional leaders regarding organizational design (i.e. span and layers, process, workforce planning, etc.).
Train and coach business leaders on the execution of P&O policies and processes, partnering to ensure successful change management practices, High Performance Collaboration, performance management, development, and succession planning.
Facilitate the delivery of Mars Signature Processes (PDP, MDR, Talent Reviews, Associate Engagement, etc.)
Collaborate to ensure leaders understand processes and tools to develop talent and deliver successful functional succession, using routine processes and systems.
Partner to deliver P&O support in collaboration with MVH centers of excellence. With key P&O partners, deliver high level support through a consistent framework, while customized to ensure client needs are met
Lead orientation for all new MVH associates and provide ninety-day support for new people leaders to accelerate performance in their role.
Provide oversight to data accuracy ensuring correct leadership reporting in both current and future structures. Use the system as a platform for consultation in organizational design and to provide insights/trends in functions and organizationally.
As a guardian of our human capital strategy, collaborate with leadership to identify human capital needs, ensuring people resources are continuously assessed to effectively support and deliver organization’s strategic initiatives, partnering with functional leaders and Finance to prepare documentation, facilitating to TROIKA in a way that ensures a clear understanding of the requests, overall impact to the business as well as to the budget.
Other job duties as assigned.

Your Experience Should Include:

Bachelor’s in HR Management, Business, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
Preferred, HR training or certification (SPHR or SHRM-SCP).
10 years of experience required in HR Generalist role or related function with business experience showing increasing responsibility
Required, Knowledge of Talent & Performance Management, Engagement, Team Effectiveness, Organizational Design & Development, Change Management, Facilitation Skills and Coaching
Required, Headquarters and/or multi-functional experience

Salary Range: $113,960 - $186,966

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.

What We Offer You:

Competitive salary with paid time off & holidays so you can spend time with the people you love.
Medical, dental, and vision insurance for you and your loved ones.
Fertility and family-building assistance.
Paid Parental leave.
Practice Paid Basic Life Insurance.
Practice Paid Short- and Long-Term Disability.
Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
Commuter Benefits.
Legal Plan.
Health Savings Account & Flexible Spending Account.
Mental health support and resources.
Paid Volunteering.
Optimum Wellness Plans® for up to three pets.
Continuing Education allowance & MED hours for eligible positions.
Student Debt Relief (for full-time DVMs).
A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

Ability to work at a computer for long periods of time.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
The noise level in the work environment is normally moderate.
Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.