About the Role
Carrier is seeking a Senior Service Engineer to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.
Key Responsibilities
Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues
Support start-up, commissioning, maintenance, and emergency service activities
Manage service contracts, preventive maintenance schedules, and customer satisfaction
Provide technical guidance and coaching to technicians and field service teams
Prepare technical reports, recommendations, and customer presentations
Support repair, retrofit, and service contract business opportunities
Ensure compliance with Carrier quality, safety, and EHS standards
Qualifications
Bachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field
2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles
Experience with chillers, HVAC systems, cooling equipment, or building services
Strong troubleshooting and problem-solving skills
Customer-focused with good communication and stakeholder management abilities
Good command of Thai and English
Valid driver's license and willingness to travel
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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