Valet Parking Attendant - Grand Wailea, A Waldorf Astoria Resort
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Valet Parking Attendant to join the team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
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Classification: Part- Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Union Position: This position is part of the Local Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
What will I be doing?
As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet arriving and departing guests in a timely, friendly and efficient manner
- Retrieve vehicle keys from and provide receipts to guests
- Transport guest vehicles to and from designated parking areas and the hotel driveway
- Assist guests with luggage
- Retrieve guest items from vehicles, as requested
- Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Valet Parking Attendant, you’re not just transporting and securing guest vehicles – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Support seamless arrivals and departures: Collect keys, issue claim tickets, and transport guest vehicles safely and efficiently between the hotel driveway and designated parking areas
- Handle guest belongings with care: Assist with luggage and retrieve items from vehicles upon request
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.