Revenue Cycle Engagement Leader

Skip To Job Description Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. Revenue Cycle Engagement Leader Remote Full Time Senior Manager/Supervisor Share About Our Company:At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.A 2025 Great Place to Work®In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.Summary DescriptionThe Revenue Cycle Engagement Leader is a hands-on, deeply engaged operator who owns the success of their client engagements end-to-end. This is not a role for someone who views leadership as delegating tasks and monitoring status reports. We are looking for a leader who lives inside the work–who reads the data daily, anticipates problems before they surface on a client call, and drives solutions with urgency, precision, and grace.The ideal candidate combines elite analytical capability with deep Acute Care & Ambulatory (Technical & Professional Claims) Revenue Cycle expertise and the executive presence to stand in front of demanding client stakeholders and answer any question put to them. They remain composed and solution-oriented under pressure, absorb difficult client feedback without losing momentum, and consistently convert challenges into measurable results. They lead from the front–inspiring their team, modeling the standard, and holding the line on performance every day.This role reports directly to the Vice President of Acute Care Services. As a member of the Infinx Management Team, the Engagement Leader owns the daily operational health of their assigned clients and leads weekly executive-level meetings with client stakeholders, delivering credible status updates, escalating risks proactively, and presenting a clear, data-driven view of performance, root causes, and forward plans.Location: RemoteJob ResponsibilitiesOwn the full operational relationship for assigned clients–performance, communication, issue resolution, and strategic directionLead and inspire a team of coders, billers, collectors, and payment posters, driving daily accountability and measurable performance improvementManage AR and denials to consistently meet or exceed contractual SLAs, intervening personally when trends move in the wrong directionProactively monitor daily workflow, productivity, and quality metrics; identify deviations early and implement corrective action immediately–before they become client-visible issuesDesign, refine, and execute client-specific processes and workflows that scale with volume and hold up under auditBuild and deliver executive-level reporting and dashboards that tell a clear story: what is happening, why, and what is being done about itLead weekly client executive meetings with formal agendas, polished presentations, and the analytical depth to answer any question asked–including unfriendly onesDevelop ad-hoc analyses and presentations that respond to client questions accurately, professionally, and on short...