Keyless Access Administrator I

Job Title

Keyless Access Administrator I

Agency

Texas A&M University at Galveston

Department

Auxiliary Services & Access Control

Proposed Minimum Salary

$4,322.82 monthly

Job Location

Galveston, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Keyless Access Administrator I is responsible for administering routine keyless systems, related services, and projects. Administers the University video management system and access control system.

Essential Duties/Tasks:

Keyless Access

• Provides technical support including supporting local administrators with programming and reporting, assigning, modifying, and revoking access permissions, setting time-based access permissions according to either requests or University standard policies.

• Assists with configuration of new and newly upgraded keyless access systems, system administration of access management systems.

• Supports the overall efforts of the building and keyless access personnel.

• Creates and modifies building administrator accounts, modifies individual user accounts, assigning user credentials to cardholders, troubleshooting and remediating access issues.

• Assists local system administrators with creating partitions, user groups, control groups, etc.

• Assists with escalations ensuring prompt resolution of issues.

• May assist with generating reports and summaries for management and/or users including status reports, problem reports, progress summaries, and system utilization reports, etc.

• Provides support for the ongoing system maintenance and upgrades with service providers.

• Monitors customer service and ensures service level agreements and standards are being met.

• Assists with overall equipment testing, troubleshooting and installation as needed in compliance with standards.

• Reviews issues with the vendors or internal staff for new installations and maintenance.

Communications and Security Cameras

• Preparing communications to campus regarding utility outages, road repairs and other projects that have significant impacts to campus. Provides limited system administration support to the video management system personnel.

Data and Reporting

• Provides documentation for operations, emergencies, and other procedures related to keyless access. Supporting enhanced visibility/status regarding projects and work orders.

Department Inventory

• Assists with inventory control for keyless access.

Building Inspections and Other

• Assisting with campus inspections, including the integrity of access control (both key and card key), building cleanliness, general building maintenance and landscaping. Assisting with fire drills and emergency evacuation drills.

• Assists with the education and training of other staff or administrators with regards access control systems. May serve as a member of various University committees. Other duties as assigned.

What you need to know

Salary: $4,322.82 monthly

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

• Bachelor’s degree or equivalent combination of education and experience

Preferred Qualifications

• Lenel Technician Certification

• Keyless Access Certification

• Locksmith Certification

• Valid Driver’s License

Knowledge, Skills, and Abilities

• Knowledge of commercial grade hardware.

• Knowledge of how to use keyless access software, hand tools, key cutters, computers, and mortise jigs.

• Ability to multitask and work cooperatively with others.

Additional Information

Machines or equipment used in the performance of essential duties

• Computers 1-2 Hours a Day

• Telephone 1 Hour a Day

• Locksmithing Equipment 4 Hours a Day

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, use ladders, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work and locksmithing equipment. Light to moderate lifting may be required.

Other Requirements and Factors

• This position is security sensitive

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

Who we are

We are the ocean campus of Texas A&M University at Galveston. Our employees come from throughout the world, with many different perspectives, talents, lived experiences, and interests. Aggies by the Sea promote a welcoming and highly productive work environment. We support the university’s goals to recruit and retain a quality workforce and encourage life-long learning practices.  We will do our part to assist you in your new position and encourage you to take advantage of training and development opportunities that are available to help you be successful.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.