Junior Solutions Consultant (DACH) - German Speaking

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Junior Solutions Consultant (DACH) - German SpeakingFull-timeCareer Site Team: Operations Compensation: PLN 7500 - PLN 8000 - monthlyJob DescriptionAs a Junior Solutions Consultant, you will be at the forefront of client interactions, serving as a key point of contact to provide tailored solutions that address client-specific needs. This role is focused on building and maintaining strong client relationships by working closely with internal teams at NIQ to align strategies and deliver seamless solutions.This role offers an exciting opportunity to work closely with diverse clients, enhancing their experience with NIQ’s solutions while ensuring high-quality service delivery.Key Responsibilities:Client Engagement: Serve as the primary operational contact for clients in DACH region, handling all operational concerns including requirement gathering, delivery timelines, data modifications, and quality issues.Communication & Coordination: Effectively communicate with clients, coordinating calls and meetings as needed, in collaboration with the Customer Success and Sales Teams to ensure a clear and accurate exchange of information.Requirement Gathering & Delivery: Collect client requirements, translate them into actionable internal work orders, set project timelines, and monitor progress through to successful delivery.Collaboration with Operations Teams: Partner with various internal operations teams to troubleshoot and resolve client inquiries efficiently, ensuring a smooth and effective workflow.High-Quality Solution Delivery: Ensure solutions are delivered to clients with precision, maintaining high standards of quality and meeting agreed-upon timelines.Proactive Solution Development: Identify opportunities to enhance client data, suggesting improvements or new approaches that lead to more robust, cost-effective, and enduring database production for NIQ.Quality Assurance & Post-Production: Coordinate with Business-as-Usual (BAU) teams on post-production and pre-delivery quality checks, guaranteeing the highest level of service for clients.Operational Meetings & Escalation Management: Participate in and coordinate operational, quality review, and escalation meetings with internal teams, maintaining alignment with Customer Success and Sales teams to address any client concerns.What You’ll Bring:2+ years of experience working with corporate clientsStrong problem-solving and analytical skills, with the ability to understand client needs, interpret data, and translate insights into actionable solutionsExcellent communication skills, both written and verbal, with a client-centric mindset.Ability to work collaboratively across different teams and manage multiple projects effectively.Proactive attitude with a focus on continuous improvement and client satisfaction.German language is a mustAT knowledge about Retailers and the landscape is a plusWhat We Offer:Convenient Schedule - We operate in a hybrid work system, with two days a week in the office and the remaining days from home. This gives you the flexibility to work in the environment that suits you best. We also provide all the necessary equipment to ensure you can perform your duties effectively from home.International Team- You’ll work with a diverse, international team, interacting daily with colleagues and stakeholders from different countries. English will be your primary language, giving you the chance to work in a truly global environmentSkill Development - This role provides an exciting opportunity to develop expertise by working closely with diverse clients. You'll gain firsthand experience in understanding client needs, delivering tailored solutions, and managing complex projects, which will sharpen your analytical, communication, and client management skills.Career Growth - As part of an international organization, you’ll have access to various development programs and opportunities for...