Benefits Professional

**Introduction** At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide. **Your role and responsibilities** As a Benefits Professional, you will have responsibility for operational aspects of one or more employee benefits programs within China mainland, Hong Kong and Taiwan. The scope of the role will vary by country depending on benefits offered and resources available. Your primary responsibilities will include: • Operate and Implement Benefits Programs: Follow designed benefits program, execute day-to-day operational activities by leveraging success factors, SAP, excel, SPSS and etc, resolving individual employee questions or issues. • Legal compliance: Sensitive with local regulation, ensure benefits program design and logic is fully aligned with local regulation. • Collaborate with IBM Functions: Team with other IBM functions on matters involving legal compliance, employee relations, employee communications, and financial reporting related to the benefits programs. • Resolve Employee Issues: Provide support and resolve individual employee questions or issues related to benefits programs, ensuring timely and effective resolution. **Required technical and professional expertise** • Exposure to Benefits Administration: Familiarity with the operational aspects of employee benefits programs. • Experience Working with Compliance: Understanding of legal compliance requirements related to benefits programs, including collaborating with other functions on compliance matters. • Understanding of Employee Relations: Exposure to resolving individual employee questions or issues related to benefits programs. • Detailed-oriented and professional data analytic skill: Detailed in daily calculation work, skilled in excel, word and powerpoint. • Detailed-oriented and professional data analytic skill: Detailed in daily calculation work, skilled in excel, word and powerpoint. • Fluent in spoken and written English **Preferred technical and professional experience** • Benefits Program Analysis: Exposure to analyzing employee benefits programs, including identifying trends and areas for improvement, to inform design and operational decisions. • Compliance Knowledge: Familiarity with regulatory requirements and laws governing employee benefits programs, enabling effective collaboration with other functions on compliance matters. • Vendor Relationship Building: Experience working with vendors to deliver benefits programs, including contract negotiation and relationship management. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.