Home Mortgage Default Invoice Processing Specialist

The Invoice Processing Specialist is responsible for managing the end-to-end invoice lifecycle, ensuring accurate, timely, and compliant processing of vendor/attorney invoices. This role involves reviewing and validating invoice details against contract terms and investor guidelines, resolving discrepancies, and coordinating with internal stakeholders and external vendors to maintain efficient payment operations.

The specialist plays a critical role in supporting accounts payable functions by maintaining accurate financial records and processing payments in alignment with established service level agreements (SLAs). This role utilizes financial systems and tools, including Microsoft Excel and accounts payable platforms, to track, reconcile, and report invoice activity. Additionally, this position contributes to month-end reporting, audit readiness, and adherence to internal controls, regulatory requirements, and company policies, while supporting continuous process improvement initiatives.

Primary Responsibilities:

· Process invoices submitted by attorneys and vendors, ensuring accuracy, proper documentation, and compliance with company policies

· Perform detailed reconciliation of debits and credits, investigate discrepancies, and complete all required accounting forms and documentation in accordance with internal controls

· Track and report payment trends, issues, and key metrics

· Process payments (checks, ACH, wire transfers)

· Monitor duplicate payments and implement preventive controls

· Respond to vendor inquiries regarding invoice and payment status

· Support onboarding of new vendors, including W-9 collection and system setup

· Assist with month-end reporting

Qualifications, Education, Certifications and/or Other Professional Credentials

· High School Diploma or equivalent required; associate degree preferred

· Strong knowledge of Mortgage Default processes (Loss Mitigation, Foreclosure, Property Preservation, Litigation, Bankruptcy)

· Proficiency in Microsoft Excel (e.g., data analysis, spreadsheets, basic formulas, and reporting)

· Strong attention to detail and organizational skills

· Excellent ability to multi-task

· Knowledge of Mortgage applications and systems

· Effective written and verbal communication skills

· Ability to work independently

· Customer-focused mindset

Risk Awareness & Issue Escalation

· Maintain awareness of operational, regulatory, and vendor risk and compliance expectations within assigned processes.

· Escalate identified risks, control gaps, or adverse trends to management in a timely manner.

· Support audit and review activities by gathering documentation, completing follow-ups, and responding to routine requests.

Hours & Work Schedule

· Hours per Week: 40

· Work Schedule: 8 to 5 or 8:30-5:30 - Role is Hybrid 4 days a week in office