Renewals Account Manager
Cortex by Palo Alto Networks·Accel (Getro)
Posted Jun 27, 2026
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Job Details
Revolutionizing protection.
Define what’s next in cybersecurity.
Renewals Account Manager
São Paulo, São Paulo, Brazil
Sales
Ref ID: JR-018822
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Our MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job SummaryThe TeamSales - Our sales team members work hand-in-hand with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.Job SummaryAs the Renewals Account Manager for LATAM, you will manage an assigned territory, focusing on quoting, forecasting, and booking renewal contracts. Your primary goal is to drive the growth and retention of our customer base by reducing churn, improving on-time renewal rates, and identifying opportunities for expansion. You will serve as a key point of contact for customers, ensuring their needs are met and their security posture is strengthened through our solutions.Key ResponsibilitiesOwn the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure.Drive reduction in customer churn and improve on-time renewal rates within your assigned territory.Identify and pursue upsell, consolidation, and term extension opportunities to expand customer accounts.Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.Proactively collaborate with Field Sales, Sales Managers, Channel Partners, and End Users to ensure alignment and drive expansion business.Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and deliver cross-platform solutions.Build and maintain...