Anti Money Laundering/Know Your Customer Officer - Associate

Join our AML/KYC Controls team and make a meaningful impact by ensuring compliance with key financial regulations. You will have the opportunity to grow your career, develop your skills, and work alongside a diverse and collaborative team. We value your expertise and encourage you to challenge the status quo, drive innovation, and contribute to a culture of integrity and excellence. Your work will help protect our clients and the firm, while supporting your professional development.

As an AML/KYC Controls Analyst within our team, you will play a critical role in overseeing and guiding compliance strategies. You will work closely with partners across the business to identify and mitigate risks, ensuring our processes meet regulatory standards. Your insights and recommendations will help shape our approach to financial crimes compliance. We foster a supportive environment where you can learn, mentor others, and advance your career.

Job responsibilities

• Conduct complex AML/KYC risk reviews for escalated or previously exited customers; develop recommendations for management decisions
• Present proposed decisions and supporting rationale to Compliance teams and leadership for review
• Identify, implement, and track process improvements to support business needs and consistent application of KYC standards
• Analyze root causes of compliance issues and recommend practical solutions/remediation actions
• Leverage expertise in firm systems, data, and procedures to provide insights and recommendations aligned with business priorities
• Collaborate with partners across business, Compliance, and Technology to resolve issues and mitigate risk
• Serve as Team Lead when required; mentor case officers and support their development

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent relevant experience
• Minimum 3years of experience in financial services, including controls, audit, quality assurance, operational risk management, and/or AML/KYC
• Strong problem-solving, critical thinking, and analytical skills
• Demonstrated ability to perform root-cause analysis for compliance and risk issues and drive solutions
• Strong written and verbal communication skills, including presenting to stakeholders
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Highly organized; able to manage multiple priorities and deliver high-quality work with attention to detail

Preferred qualifications, capabilities, and skills

• CAMS certification
• Experience mentoring, training, or leading others in a case-review environment
• Experience assessing and communicating risks and mitigants in a clear, decision-ready format (strong technical writing)
• Experience supporting Consumer Banking, Business Banking, and/or Wealth Management