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PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Gurgaon, Haryana, India
Administration & Technician
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Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: · Coordinate activities associated with Order to Cash · Recognize potential threats and suggest suitable actions· Adhere to SLAs and timelines
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
· Commerce graduate with a focus on Accounts Receivable · Ability to manage Order fulfilment, Collections & Cash payments· Working knowledge of basic accounting and accounting principles· Proficient in addressing quires and taking follow-up actions
Preferred technical and professional experience
· Proficient in MS Office applications· Self-directed and ambitious achiever· Meeting targets effectively· Skilled in thriving under deadlines and contributing to change management· Showcasing strong interpersonal teamwork
Years of Experience:0 - 1
ABOUT BUSINESS UNIT
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone...
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