Ford Automotive Warranty Administrator
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Ford Automotive Warranty Administrator based in the United States.
This role offers experienced automotive warranty professionals the opportunity to specialize in warranty administration while working remotely.
You will support dealership partners by ensuring accurate claim processing, compliance with manufacturer policies, and efficient warranty operations.
The position requires strong knowledge of dealership service departments, warranty accounting, and manufacturer procedures.
You will play a key role in improving claim accuracy, supporting cash flow, and identifying opportunities for dealership process improvements.
Working independently while collaborating with automotive professionals, you will help maintain high standards of service, integrity, and operational excellence.
This is a full-time opportunity designed for experienced warranty administrators who want flexibility and the ability to make an impact from home.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Ford Automotive Warranty Administrator based in the United States.
This role offers experienced automotive warranty professionals the opportunity to specialize in warranty administration while working remotely.
You will support dealership partners by ensuring accurate claim processing, compliance with manufacturer policies, and efficient warranty operations.
The position requires strong knowledge of dealership service departments, warranty accounting, and manufacturer procedures.
You will play a key role in improving claim accuracy, supporting cash flow, and identifying opportunities for dealership process improvements.
Working independently while collaborating with automotive professionals, you will help maintain high standards of service, integrity, and operational excellence.
This is a full-time opportunity designed for experienced warranty administrators who want flexibility and the ability to make an impact from home.
Accountabilities:
- Review warranty claims to ensure compliance with manufacturer policies, procedures, and documentation requirements.
- Process, book, close, and submit warranty claims for payment while maintaining accuracy throughout the lifecycle.
- Investigate and resolve dealership warranty compliance issues using internal systems and available resources.
- Reconcile payment differences, manage warranty receivable schedules, and support proper dealership cash flow.
- Review technician stories and apply appropriate labor operations and coding requirements.
- Maintain current knowledge of manufacturer policies, procedures, certifications, and warranty updates.
- Identify dealership training opportunities and provide guidance to improve warranty administration practices.
- Support dealership partners with professional communication and reliable warranty expertise.
- Previous experience working as a Warranty Administrator within a franchised automotive dealership environment.
- Demonstrated experience managing automotive warranty claims and related accounting processes.
- Strong knowledge of automotive dealership service departments and warranty procedures.
- Experience using dealership management systems (DMS) such as CDK, Reynolds, Dealertrack, or similar platforms.
- Ability to accurately interpret technician stories and apply correct labor operations and warranty codes.
- Certification or training with at least one automotive manufacturer preferred.
- Strong organizational skills with the ability to manage multiple claims and priorities effectively.
- Professional communication skills and the ability to build trusted relationships with dealership teams.
- Ability to work independently in a remote environment while maintaining accuracy and productivity.
- Remote work opportunity available throughout the United States.
- Competitive compensation range of approximately $45,000–$65,000 per year.
- Guaranteed salary during the initial 90-day probationary period, followed by commission opportunities.
- Health insurance coverage provided at no cost for employees.
- Dental and vision coverage provided at no cost for employees.
- 6% 401(k) match opportunity.
- Opportunity to work with a stable, growing organization within the automotive industry.
- Flexible work environment with the ability to avoid daily commuting.
- Professional recognition and support as an experienced automotive warranty specialist.
The Ford Automotive Warranty Administrator is responsible for managing warranty claims from review through payment while ensuring compliance, accuracy, and strong dealership support. This role requires expertise in warranty processes, dealership systems, and manufacturer requirements, with a focus on maintaining efficient operations and helping partners improve performance.
Requirements:
The ideal candidate is an experienced automotive warranty professional with a strong understanding of dealership operations, manufacturer warranty requirements, and warranty accounting processes. Success in this role requires attention to detail, strong communication skills, and the ability to work independently while supporting dealership clients.