We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in McDonough-Atlanta, GA.
In this role, you will make an impact in the following ways:
- Forecast training demand and develop targeted training plans that align with evolving business needs and service priorities.
- Deliver high-quality technical training and hands-on support to technicians and service personnel on products, policies, systems, and tools.
- Build and maintain deep technical expertise through train-the-trainer sessions and continuous learning.
- Keep training materials current, accurate, and aligned with new products, processes, and technologies.
- Evaluate training effectiveness using participant feedback and field performance data to drive measurable improvements.
- Support and actively participate in continuous improvement initiatives to enhance training quality and service capability.
- Maintain accurate technical training records and report service capability metrics to support workforce planning and compliance.
- Customize and adapt technical training programs and presentations to meet regional, audience-specific, and operational requirements.
To be successful in this role you will need the following:
- Act with urgency and energy to take ownership of training initiatives and address evolving business needs.
- Communicate clearly and confidently across multiple formats, adapting delivery to different learner styles and experience levels.
- Drive measurable training outcomes by consistently translating learning objectives into on-the-job performance improvements.
- Inspire learners by clearly connecting training content to the broader vision, strategy, and purpose of the organization.
- Ensure accountability by setting clear expectations for learning outcomes and holding yourself and participants responsible for results.
- Build trust with learners and stakeholders through credibility, transparency, and consistent follow-through.
- Navigate organizational policies, systems, and stakeholder dynamics effectively to deliver training at the right time and scale.
- Plan and prioritize training activities to align with business goals, operational demands, and workforce readiness.
- Continuously invest in self-development to strengthen technical expertise, instructional skills, and facilitation effectiveness.
- Demonstrate situational adaptability by adjusting training approach, pace, and style in real time to maximize learner engagement and retention.
Education, Licenses, Certifications:
- College, university or equivalent technical experience required.
- This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Intermediate level of relevant work experience required, including experience in service.
Additional Information:
- Minimum of 5 years of experience on Cummins Engines
- Must have knowledge of Microsoft Office Software
- Must be self-disciplined
Compensation:
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.