Parking Attendant

Job Description:

The Parking Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, the Parking Attendant is responsible for greeting guests, parking and retrieving vehicles in a prompt yet safe manner, providing wheelchair, and way-finding assistance.

Scope

The Valet provides exceptional guest service and parking assistance at all assigned valet locations, ensuring a safe, welcoming, and professional experience for patients, visitors, and caregivers.

Job Essentials

• Greet and acknowledge guests with a friendly, professional demeanor and provide prompt, responsive customer service.
• Communicate clearly and professionally in person and over the telephone, using appropriate etiquette.
• Open doors and assist guests and visitors entering and exiting the facility.
• Provide directions and information regarding hospital services, locations, hours of operation, and local points of interest.
• Assist guests with vehicle entry and exit, including mobility assistance when needed.
• Escort and/or transport guests to destinations within the hospital campus as appropriate.
• Safely operate vehicles within parking areas, maintaining awareness of surroundings and practicing defensive driving techniques.
• Accurately complete parking tickets, stubs, logs, and other required documentation.
• Secure and manage vehicle keys, including transferring unclaimed keys to designated after-hours collection points.
• Monitor valet and parking areas for safety, security, and cleanliness concerns; report hazards, unauthorized individuals, or security issues to leadership.
• Follow all organizational policies and procedures, including reporting accidents, injuries, unsafe conditions, and maintaining patient confidentiality.
• Build positive working relationships with team members and support department goals and objectives.

Minimum Qualifications

• Current valid driver's license with no outstanding citations, suspensions, or warrants.
• Demonstrated ability to communicate effectively in a professional, positive, and customer-focused manner.
• Demonstrated ability to follow work instructions, policies, and procedures.
• Ability to work outdoors in all weather conditions.
• Ability to safely operate both automatic and manual transmission vehicles.
• Ability to operate a variety of vehicle types, including compact cars, SUVs, vans, and trucks.
• Ability to stand, walk, and maintain mobility throughout the duration of a shift.
• Ability to escort guests and travel throughout the hospital campus in a timely manner.

Preferred Qualifications

• Bilingual or multilingual skills.
• Six months of customer service, valet, hospitality, or related experience.
• Previous experience in a valet role at a four- or five-star hotel, resort, healthcare facility, or similar environment

Seeing, Sitting, Speaking, Hearing / Listening, Lifting, Pulling / Pushing, Standing, Walking, Manual Dexterity.

Location:

Intermountain Health Utah Valley Hospital

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

30

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$17.43 - $22.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.