Global Senior Product Operations Manager, Digital Health - Acute Care and Monitoring
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
Medtronic’s Acute Care & Monitoring (ACM) business is redefining patient monitoring through intelligent devices, software, analytics, and connectivity. Within ACM, the HealthCast™ Digital Health portfolio plays a central role in our evolution toward scalable, software-enabled and SaaS-based solutions that improve clinical decision-making and operational efficiency across care settings.
We are seeking a Global Senior Product Operations Manager – Digital Health to serve as the operational leader and integrator for our Digital Health marketing organization. This role is designed for a high‑potential, hands‑on operator who brings strong program management discipline, operational rigor, and digital product fluency — and who is eager to grow into broader digital health leadership over time.
This individual contributor role will work closely with senior Digital Health leadership and function as a trusted operating partner, helping translate strategy into execution while building the processes, cadence, and structures needed to scale SaaS and recurring‑revenue businesses.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
This role includes global travel approximately 20% of the time and regularly interacts with global partners and stakeholders requiring meetings after normal business hours as needed.
A Day in the Life
You’ll act as the operational backbone of the Digital Health marketing team, owning planning cycles, managing programs, tracking execution, and coordinating across product, marketing, R&D, finance, and regions.
You’ll be deeply involved in how decisions get made, how investments are tracked, and how priorities move from idea to execution — giving you meaningful exposure to both strategy and scale.
Key Responsibilities
Product & Marketing Operations Leadership
- Own day‑to‑day product and marketing operations for the Digital Health marketing organization
- Establish and run operating rhythms (annual planning, quarterly reviews, portfolio readouts)
- Serve as the connective tissue between upstream product marketing and downstream/global marketing
- Bring structure, clarity, and predictability to how work is planned and executed
Program & Portfolio Management
- Lead cross‑functional programs spanning product strategy, launches, lifecycle management, and growth initiatives
- Track milestones, dependencies, risks, and outcomes across multiple initiatives
- Ensure alignment on priorities, sequencing, and resourcing across teams
- Proactively surface risks and tradeoffs to enable timely decision‑making
Digital Transformation & SaaS Enablement
- Support ACM’s digital and SaaS transformation by helping define and operationalize new ways of working
- Partner with Product, Finance, and Commercial teams to support subscription and recurring‑revenue models
- Help establish processes, metrics, and governance to support software KPIs (e.g., adoption, usage, renewals)
- Identify process gaps and help build scalable structures that support software‑led growth
Budget, Investment & Operating Visibility
- Own marketing operating budget management, including planning, tracking, and variance analysis
- Partner with Finance on forecasts, accruals, and investment prioritization
- Provide leadership with clear visibility into spend, progress, and outcomes
Leadership Enablement & Strategic Support
- Act as a trusted operating partner to Digital Health leadership
- Prepare executive‑level readouts, dashboards, and planning materials
- Drive follow‑through on leadership priorities and strategic initiatives
- Support key reviews, planning sessions, and cross‑functional forums
Operational Excellence & Continuous Improvement
- Design and evolve processes, templates, and tools to improve efficiency and consistency
- Drive adoption of best practices across product ops, marketing ops, and program management
- Foster a culture of accountability, transparency, and outcome‑oriented execution
Must Have: Minimum Requirements
- Bachelor’s degree required
- 7+ years of experience in product operations, marketing operations, program management, or business operations or 5+ years with an advanced degree.
Nice to Have
- Experience working in digital products, digital health, healthcare technology, SaaS, or platform‑based environments (preferred but not required)
- Demonstrated ability to manage complex, cross‑functional initiatives in a matrixed organization
- Experience supporting digital or software‑enabled business models
- Familiarity with product lifecycles, launches, and commercialization processes
- Strong financial acumen, including budgeting and investment tracking
- Excellent written and verbal communication skills, including for senior audiences
- MBA or advanced degree in business, healthcare, or engineering
Who This Role Is For
- A strong Sr Product Manager, Product Ops, or Program Manager looking to broaden scope
- Someone who enjoys bringing structure to complexity and making organizations work better
- An operator who complements strategic leadership and wants accelerated exposure to decision‑making, scale, and digital transformation
- Someone who thrives with high interaction with cross-functional and senior leaders
What Success Looks Like
- Clear operating cadence and alignment across upstream and downstream teams
- Improved predictability and execution across digital health initiatives
- Leadership has visibility, clarity, and confidence in plans and investments
- The organization is better positioned to scale SaaS and digital health offerings
Impact
This role is foundational to scaling ACM’s Digital Health portfolio. You will help transform how the organization operates, create leverage for leaders, and build the operational foundation for long‑term success in software‑enabled healthcare.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
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If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.