Benefits Operations Analyst

Mercer Marsh Benefits is seeking candidates for the following position based in the Philippines office:

Benefits Operations Analyst

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.
• Unparalleled opportunity to be part of a dynamic Benefits Operations team at Mercer Marsh Benefits.
• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

What is it for you?

• As a Benefits Operations Analyst, you will provide administrative assistance for Operations day to day transactions.
• You will also be a project support assistant to ensure project goals are achieved within the established timelines.
• Your attention to details. organizational skills are needed for this role.

We will count on you to:

• Responsible for managing low to moderately complex Benefits Operational assignments.
• Analyzes benefits data files. Evaluates data and checks for issues and discrepancies and provides resolution of any errors.
• Maintains operation systems and tools and provides system support.
• Provides operational reporting to management.
• Participates in ad hoc operation projects.
• Performs daily operational assignments and activities, including data analysis, system support and reporting.
• Provide testing assistance and support of new systems and tools.
• Helps evaluate systems, tools and resources and provides recommendations for updates and changes.
• Manage client data using variety of technical tools and resources.
• Manage client requests and processes and relationships.

What you need to have:

• Recognized bachelor’s degree holder
• 1-3 years of post-qualification experience in Operations, preferably Benefits Operations
• Proficient in Microsoft Office and advanced Excel skills, such as formula, Lookup functions and Pivot Table
• Quickly adapt to change especially in process, able to know to prioritize tasks with minimal supervision.
• Team player

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.