Usher | Part-Time | PPG Paints Arena

Welcome page Returning Candidate? Log back in! Usher | Part-Time | PPG Paints Arena Location US-PA-Pittsburgh Job Post Information* : Posted Date 1 week ago(7/13/2026 1:05 PM) Job ID 2026-33103 Location Name PPG Paints Arena Category Customer Service / Support Type Regular Part-Time Location : Location US-PA-Pittsburgh Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 15219 Location : Address 1001 Fifth Ave Job Post Information* : Post End Date 10/16/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.  Position Summary The Usher position has a commitment to excellence in guest service and assists guests of the PPG Paints Arena in locating their seats during events. Will be required to join the union, upon invitation, following 90-day probationary period This role will pay an hourly rate of $16.26 (per CBA).Benefits as per the union agreement. This position will remain open until October 16, 2026. About the Venue As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania and home to the NHL’s Pittsburgh Penguins. Responsibilities Deliver superior guest service while ensuring proper safety/sanitization protocols are being followed.  Assists guests in locating their designated seats. Provide extra assistance if necessary.provide elevator service to various levels of the facility for our guests as needed.Ensure crowd control stays at a reasonable level, and assist in any emergency situations.Provide directional assistance by becoming knowledgeable about locations throughout the facility.Keep aisles clear of debris/spills and guests to ensure a safe and clean environment.Enforce rules and regulations of the building (i.e., no smoking, no throwing of objects)Provide courtesy, respect, and professionalism to all guests and fellow employees. Qualifications Ability to work with minimal supervisionStrong customer service skillsExcellent problem-solving skillsGood verbal and interpersonal skills requiredProfessional presentation, appearance and work ethicAbility to work irregular hours, including night shifts, weekends and holidaysAbility to interact with all levels of staff, including managementAbility to work flexible hours, including daytime, evening, weekends and holidays, as neededAbility to understand tickets to ensure proper seatingMust have professional attitude and appearanceAble to perform frequent stair climbing, walking, and standing to access all seating areas. Ability to work in a position that may be exposed to high noise levels and confined spaces.Will be required to join the union, upon invitation, following a 90-day probationary period. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment...