Manager, Regulatory Exams/Internal Audit

Role Responsibilities

 

In this role, you will be responsible for the coordination and management of Compliance regulatory examinations, internal and external audit for Western Union. The position serves as a key liaison and will partner with cross-functional stakeholders to facilitate exam/audit readiness, manage request for information, oversee response tracking, and ensure the timely fulfillment of remediation activities and regulatory obligations.

 

Key responsibilities include:

 

• Lead the coordination and management of regulatory examinations and audits (internal and external), partnering with Compliance and cross-functional stakeholders to facilitate the timely submission of audit and examination related materials, coordinate management responses which may include remediation program, and drive solution-based discussion of AML/CTF compliance issues through effective stakeholder engagement and problem-solving.
• Manage and track regulatory examination and audit requests, including coordinating information requests, validating factual accuracy of findings, and driving remediation activities through completion to ensure timely resolution, accountability, and global consistency.
• Serve as the central point of coordination for compliance-related examinations and audits globally, maintaining comprehensive records including remediation evidence, and centralized reporting repositories to ensure accurate recordkeeping and regulatory exam/audit readiness.
• Support global Compliance reporting to provide enterprise-wide visibility and oversight of regulatory risks, examination/audit results, and remediation programs to support consistent compliance practices across all regions.
• Monitor and report on remediation progress and emerging compliance risks, escalating issues as appropriate and supporting the implementation of sustainable corrective actions to strengthen the overall compliance framework.
• Partner with business stakeholders to demonstrate the effectiveness of Western Union’s AML/CTF Program, supporting due diligence and compliance requirements for new and existing clients, agents, banking partners, and other strategic relationships.
• Support local Compliance teams in fulfilling regulatory obligations and compliance requirements, providing coordination and guidance based on the global WU AML/CTF program approach, as needed.

 

Role Requirements

• Bachelor’s Degree with minimum 5-10 years of experience in Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) area from a Money Service Business, Banking Institution, or Electronic Money Institution background.
• At least five (5) years of experience managing complex projects and programs, including the design, coordination, and delivery of regulatory, compliance, audit, or risk management initiatives across multiple stakeholders.
• Strong organizational skills, analytical and detail oriented.
• Excellent verbal, written, and interpersonal communication skills. 
• Must be comfortable working with diverse culture environment and a willingness to accommodate global time zones, when required.
• Must be able to perform independently with minimal supervision. 
• Must be able to balance extreme pressure and deadlines with constantly changing priorities.  
• Must be multi-tasked oriented.

BENEFITS AND OTHER DETAILS

BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid sick leave and vacation leave
• HMO coverage with dependents from day 1 of employment, subject to insurer's review
• Hybrid working arrangement

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

08-07-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.