If you’re a passionate host or hostess who looks forward to taking the stage every day alongside a strong, experienced team to provide outstanding service to our guests from around the world, deliver on our quality promises, and create experiences and lasting memories.
Hilton has been one of the most consistently successful companies for over 100 years and is a pioneer in the hospitality industry.
We want to continue making history!
To achieve this, a high level of professionalism is required.
The hospitality industry is one of the most exciting and diverse sectors, offering countless opportunities.
Showcase and share your passion and skills, express your individuality within our Hilton family, and grow with us!
Your Responsibilities:
- You will be responsible for organizing shifts and ensuring that reception operations run smoothly in accordance with established standards
- With a creative, hands-on approach, you will support your team—especially when facing challenges—and turn those challenges into successes
- You will lead and motivate your team
- You will conduct regular performance reviews, identify challenges early on, recognize potential, and foster professional development
What We Expect From You:
- You have several years of professional experience as a front office agent and are ready for the next step, or you already have professional experience as a supervisor.
- You know how to set priorities.
- Motivation, enthusiasm, and a positive attitude are always your constant companions.
- Organizational skills and the ability to work well in a team come naturally to you.
- You’re a passionate host
- You enjoy thinking outside the box and working on projects
- You’re fluent in German and English
- Not a requirement, but we’d love it if you showed an interest in and supported our social projects from time to time (e.g., volunteering at social institutions, donating in-kind items, etc., or even just mentoring newcomers)
What We Offer You
- Promotion of teamwork and camaraderie among colleagues
- Access to Hilton Worldwide University with thousands of free learning opportunities
- Regular internal training sessions and professional development opportunities
- Performance-based, industry-standard pay in accordance with the collective bargaining agreement, plus a very attractive upsell program for every front office employee
- Vacation entitlement in accordance with the collective bargaining agreement
- Worldwide accommodations at Hilton hotels (at employee rates so attractive that we’d rather not mention them here)
- Great employee perks in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, cell phone plans, etc.
- Comprehensive welcome program and company orientation
- Great meals at low cost in our in-house team restaurant
- BVG company ticket
What else you should know
Every company has its own expectations for future employees—but as we all know, nobody’s perfect. So please don’t let that discourage you. Feel free to apply anyway. What matters most to us is your personality—we can teach you anything you might be missing. In any case, we look forward to meeting you!