Pharmacist - Associate Chief of Staff Performance and Improvement

The Associate Chief of Staff (ACOS) for Performance and Improvement (P&I) is responsible for the overall direction, leadership and operational management of the performance and improvement programs at The Phoenix VAHCS. S/he will have the accountability for providing the leadership over the areas of clinical performance, regulatory and accreditation, and performance improvement. The position can be filled by any one of multiple occupations. This announcement is for a Pharmacist. Major duties include, but are not limited to: Participating in leadership meetings including CEB/MEB, Performance and Improvement Operations, and others as determined. Responsibility for meeting all clinical performance measures and monitors relating to the performance and improvement such as: EPRP, SAIL, customer satisfaction, and assisting the medical center when possible in meeting all others. Help improve clinical service line efficiency by reducing cancellations, improving timeliness, reducing overtime. Help expand outpatient care by: achieving timely patient evaluation by assuring new and established patients are seen within established timeframes, achieving optimal resource (space, professional and administrative staff) utilization to maximize service utilization. Collaborating with Medical Center leadership in identifying strategic opportunities and initiatives. Serving on medical center, VISN and VA national committees and workgroups related to performance issues and initiatives. The incumbent will determine goals, priorities and direction for the Service and clinic operations and will be responsible for assigning duties to staff within the realm of Performance and Improvement for the clinics. Responsible for the development of position descriptions and competencies for the direct report staff, along with the development and completion of performance standards and appraisals. Address grievances, apply disciplinary policies, and nominate incentive awards in all matters concerning Performance and Improvement staff members under the supervision of the Service administration. The incumbent will develop and maintain continuing programs in the areas of organizational improvement, continuing education, and other quality improvement activities. The ACOS for Performance and Improvement works collaboratively with other Service Chiefs, supervisory staff, and frontline staff in other departments and sections to effect organizational improvement and participates in national and VISN organizational activities as called upon. VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Work Schedule: Monday to Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized