Role responsibilities
The Field Service Technician is accountable for reporting product failure trends and serviceability issues, ensuring accurate information and record keeping. They will meet customer demands by providing efficient and responsive maintenance for Canon-supported products.
Requirements
Candidates must hold a high school diploma or equivalent and possess a basic understanding of internet environments. They should be able to lift 50 pounds and be active more than 50 percent of the time.
Key skills
Customer Communication, Technical Information Maintenance, Field Service Reports, Expense Reports, Problem Solving, Serviceability Issues, Maintenance, Travel, Record Keeping, COVID-19 Compliance
Keywords
Field Service Technician, Customer Service, Maintenance, Technical Support, Canon, Service Standards, Record Keeping, COVID-19 Compliance, Travel, Problem Solving, Electrical, Electronics, Appliances, Digital Imaging, Engineering, Technology