Site Reliability / Infrastructure Engineer
New York, NYPosted Jul 16, 2026
Site Reliability / Infrastructure Engineer LocationNew York CityAddressNew York City, NYEmployment TypeFull timeLocation TypeOn-siteDepartmentGeneral Intuition & MedalCompensation$180K – $275K • Offers EquityThe compensation may vary further depending on individualized factors for candidates, such as job-related knowledge, skills, experience, and other objective business considerations.Benefits:Comprehensive medical, dental, vision coverage; 401(k); fertility and parental benefits; generous PTO; daily meals, wellness & commuter benefits at our NYC HQ; learning and development stipendAbout the CompanyGeneral Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We recently raised $320M at a $2.3B valuation led by Khosla Ventures with participation from General Catalyst, Eric Schmidt, and Jeff Bezos, to discover the next generation of real-world intelligence.The RoleMedal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week.What We're Looking ForInfrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scaleElasticsearch depth: Hands-on experience running ES for user-facing features, not just as a log sinkGCP depth: You know it maybe a little too well: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystemDatabase scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in productionIncident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrenceCI/CD: You've worked with GitHub Actions in a production environmentCommunication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortemsExperience at startups: You are comfortable in an environment of rapid growth where scaling up is a priorityGreat judgment: You know the difference between a durable, sustainable fix and a patch that buys you a weekOur StackElectron, React, Redux, Styled Components & other modern web-based technologiesC# and C++ for native Windows recording & moreSwift for iOS, Kotlin for AndroidJava, Redis, RabbitMQ, Kubernetes for backendTerraform, Salt, GitHub Actions, CircleCI for IaC and CI/CDApply for this Job