Director, Enterprise Sales - Retail - WEST

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Director, Enterprise Sales - Retail - WESTFull-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: RemoteCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionWhat you get to do in this role:Build a team of direct Sales Executives to drive rapid new business sales growth in the regionBuild and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the regionActively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunitiesRecruit, coach and mentor team members to drive excellenceDevelopment of territories and quota for the sales team and effectively communicate to set performance expectations within the teamManage and report accurate forecast and pipeline to the businessAchievement of annual sales goals on a quarterly and annual basis is requiredEngage and align effectively in C-level meetings in order to properly understand customer business requirementsBuild effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive teamRetain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experienceQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Extensive track record of new business sales success including presentation and negotiation skills within industry and at C LevelStrong success in recruiting, coaching and managing an exceptional sales teamStrong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspectionExperienced in driving sales process and drive effective working relationships with Sales OperationsAbility to understand the 'bigger picture' and business drivers around ITAbility to build long term strategic and senior level relationshipsAbility to adapt and work effectively within a rapidly changing and growing environmentDemonstrates strong business and financial acumenBuilt self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievementChampions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriatelyProven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystemOwnership of driving successful pipeline generation activities developed by marketing or the partner community JV20For positions in this location, we offer a base pay of $153,750 - $253,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target...