Services Solution Advisor Expert

**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **Services Solution Advisor** The Solution Services Advisor is a go to expert / spokesperson / evangelist for SAP solution(s) with a geographical or Industry scope. This is a customer-facing role proactively promoting and strategically positioning a selected portfolio solutions to drive incremental selling of services. Able to convince a wide range of customers that the selected SAP solution(s) can address their issues in the most effective way. Responsible for solution(s) end-2-end i.e. from pipeline growth to bookings as well as revenue. Designs and drives market development, development of content for solution / industry-based training as well as references for additional market penetration. Core tasks include: + Activities span from business development, hunting of opportunities across a given Industry or geography, positioning value and financial business case to driving & closing sales cycles for selected solutions with existing and new customers. + Develop and own strategy / plan how to position and sell selected services solution(s) in the Industry or geography to drive incremental bookings and revenue. + Evangelize the market on selected services solution(s). + Design and drive demand generation activities, leveraging all relevant channels: events, campaigns, social media, cold calls… + Generate and qualify opportunities within prospects and existing customers. + Lead the pursuit team and own the opportunity End-2-End while aligning with Sales teams on the overall account strategy and mobilize all relevant teams as required. + Orchestrate and own opportunities for own solution(s) End-2-End from the initial qualification to a successful closure and revenue conversion. + Support the account team in the sales cycle in being the trusted solution advisor and convincing the customer that the selected SAP solution(s) is strategically relevant. + Conduct executive meetings, discovery sessions with the customer LOB or IT teams. **Career Level Description** **T4PF (Expert)** ​ _Project path specific definition (for the Functional path specific definitions please view below):_ **Accountability** + manages projects, defines deliverables and provides definitive advice and interpretation of situations + ensures business critical & innovative results + ensures that goals and milestones are met and approved budgets are managed appropriately + manages escalation appropriately + tracks single project budget line + builds strategic partnerships with key decision makers in customer & partner organization + may include team lead or supervisory responsibiities **Complexity** + manages projects of high volume or high risk/complexity + provides regular project status and updates **Experience** + sound professional experience + deep knowledge of project management skills + depending on LoB has a PMI, Six Sigma or equivalent certification + if in Six Sigma has black belt **Communication** + represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk + represents SAP to customers + finds common ground for cooperation within project team + formulates clear project plans incl. mile stones, timeline and sub projects + communicates messages relevant for project in a timely manner and with constructive feedback to project team + captures opinions and expectations of stakeholder and communicates them to the project team _Functional path specific definition (for the Project path specific definitions please view above):_ **Accountability** + manages expertise ensuring business critical & innovative results + responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives + involved in directing the implementation and execution of functional business plans integrating functional and financial objectives + can make functional decisions and recommendations of a broad nature + may include team lead or supervisory responsibilities **Complexity** + shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues + works on complex technical projects or business issues requiring strong technical knowledge **Experience** + deep professional experience in several areas + has strong functional skills + broad knowledge of all areas within particular corporate sub-function or a function within division **Communication** + represents the company externally on specific subject matters + finds common ground for functional cooperation + communicates clear functional requirements and targets + effectively settles different functional perspectives + communicates messages related to area of expertise in a timely manner and with constructive feedback to colleagues & managers **Key Responsibilities & Tasks** **Purpose** To support customers in solving business challenges through SAP Services by executing a customer-centric strategy, fostering a winning culture, and ensuring sustained adoption and value realization. The role focuses on aligning solutions with customer needs to achieve measurable business outcomes. **Key Responsibilities** _include but are not limited to_ + Understand and align with customers' business goals through comprehensive 360 assessments. + Conduct regular alignment and checkpoints with customers and virtual account teams. + Build and maintain a robust R4Q pipeline, ensuring alignment with customer-centric strategies. + Drive adoption and consumption of SAP solutions to secure future success. + Monitor and achieve targets predictably by aligning value-added solutions to customer needs.. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs\_and\_hiring/employee\_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical\_usage\_of\_AI\_in\_the\_recruiting\_process/?locale=en\_US) . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 456164 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid