Inside Sales Representative

To generate new business and grow revenue within the USA market by prospecting, qualifying, and converting leads into customers for Syspro’s ERP solutions, acting as the first point of commercial contact in the sales cycle.

Requirements

Minimum Level of Education  

• Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent practical experience

 
Beneficial Qualifications  

• Relevant sales certifications (e.g. Sandler, SPIN Selling, HubSpot Sales); exposure to ERP, software, or SaaS product training

Minimum Experience

• Minimum 2–4 years’ experience in an inside sales, business development, or account executive role, preferably within B2B software or technology

 
Beneficial Experience

• Experience selling ERP, manufacturing, or distribution software solutions; exposure to channel or partner-led sales motions; experience using Salesforce or similar CRM platforms

Special Skills and Knowledge

• Proven ability to prospect, qualify, and close deals in a B2B software environment; proficiency with CRM tools (Salesforce preferred); strong verbal and written communication skills; self-motivated with a results-driven mindset; ability to manage a high-volume pipeline and prioritise effectively; solid understanding of sales methodologies (e.g. MEDDIC, Challenger, SPIN); working knowledge of ERP systems and manufacturing or distribution industries (beneficial); strong interpersonal and active listening skills

Responsibilities

• Proactively prospects and qualifies inbound and outbound leads through calls, emails, and digital engagement to build a healthy pipeline of sales opportunities.
• Conducts discovery calls with prospective customers to understand their business challenges and assess fit with Syspro’s ERP product portfolio.
• Manages the full inside sales cycle from initial contact through to close, including product presentations, proposal generation, and negotiation of commercial terms.
• Achieves and exceeds monthly and quarterly revenue targets, pipeline generation goals, and activity KPIs set by the Inside Sales Manager.
• Maintains accurate and up-to-date records of all sales activity, pipeline status, and customer interactions in the CRM system (e.g. Salesforce).
• Collaborates with field sales, marketing, pre-sales, and channel partners to coordinate handoffs, support campaigns, and progress deals through the pipeline.
• Stays informed on Syspro’s product roadmap, competitive landscape, and industry trends to position solutions effectively and handle objections with confidence.

Benefits

• 13 paid company holidays in 2026
• 20 vacation days
• 6 wellness days
• 401k from day one of hire
• Health/Dental/Vision Insurance the first of the month after hire
• Life insurance
• Bonus/ commission
• Maternity and Paternity Leave