Principal Engineer - Data Platform

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Principal Engineer - Data Platform Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: Flexible or RemoteCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionEmployees can work remotelyJob Description Team Join the Global Cloud Services organization's FinOps Tools team, which is building ServiceNow's next-generation analytics and financial governance platform. Our team owns the full modern data stack: Trino for distributed queries, dbt for transformations, Iceberg for lakehouse architecture, Lightdash for business intelligence, and Argo Workflows for orchestration. As the Distinguished Engineer for the FinOps Engineering Platform, you will set and own the technical vision and architecture for the entire platform, the single technical authority who unifies the data platform, the cloud development platform, the underlying multi-cloud infrastructure, and our forecasting and capacity-reservation automation into one coherent system. You will also lead the design and development of the GCS Data Warehouse, the modern lakehouse foundation that will replace and migrate the organization's existing Cloudera-based data platform, and that everything else in the FinOps Engineering Platform is built upon. Role The FinOps Engineering Platform spans several major workstreams, each with its own Senior Staff engineers building it: the analytics and cost-governance data platform (Trino, dbt, Iceberg, Lightdash), the cloud development platform that takes analytics from notebook to production, the multi-cloud DevOps and SRE infrastructure it all runs on, the Forecast Engine that turns capacity and cost actuals into forward-looking forecasts, and the Future Capacity Reservation (FCR) automation those forecasts feed. As our Distinguished Engineer, you will lead all of it. Underpinning all of it is the GCS Data Warehouse, and you will lead its design and development. This is the program that modernizes ServiceNow's Global Cloud Services data platform by migrating it off Cloudera (Impala, Hive, HDFS) onto the modern lakehouse (Trino, Iceberg, dbt). You will own the target architecture, the migration strategy, and the correctness bar for moving years of accumulated tables, transformations, pipelines, and consumers onto the new foundation with zero data loss, then retiring the legacy platform. Because the data platform, Forecast Engine, and FCR automation all read from and write to this warehouse, getting its architecture and migration right is the highest-leverage work on the platform. This is a hands-on technical leadership role, not a management role. You will define the cross-cutting architecture, set the standards every workstream builds against, make the highest-leverage technical decisions, and keep the whole platform coherent as it scales. You will not manage people; you will lead through architecture, deep technical judgment, and influence, partnering closely with the Senior Staff engineers who own each workstream and with Engineering and FinOps leadership. This is a unique opportunity to define the technical foundation and long-term direction of cloud financial management at ServiceNow's scale, and to do it at startup velocity within a Fortune 500 environment.  What You Get To Do In This Role Own the end-to-end...