This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Specialist (Mutual Funds) based in United States.
This role offers the opportunity to support critical financial operations within a fast-growing technology-driven environment.
You will play a key part in processing mutual fund transactions, maintaining accurate records, and ensuring smooth custody and clearing operations.
The position combines analytical problem-solving, regulatory awareness, and collaboration with internal teams and external financial partners.
You will help deliver reliable investment services by managing transaction workflows, reconciliations, and operational controls.
This opportunity is ideal for someone with financial services experience who enjoys detail-oriented work and continuous improvement.
You will contribute to a mission focused on simplifying access to financial markets through innovative technology and operational excellence.
The role provides a remote work environment with opportunities to grow within a dynamic fintech organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Specialist (Mutual Funds) based in United States.
This role offers the opportunity to support critical financial operations within a fast-growing technology-driven environment.
You will play a key part in processing mutual fund transactions, maintaining accurate records, and ensuring smooth custody and clearing operations.
The position combines analytical problem-solving, regulatory awareness, and collaboration with internal teams and external financial partners.
You will help deliver reliable investment services by managing transaction workflows, reconciliations, and operational controls.
This opportunity is ideal for someone with financial services experience who enjoys detail-oriented work and continuous improvement.
You will contribute to a mission focused on simplifying access to financial markets through innovative technology and operational excellence.
The role provides a remote work environment with opportunities to grow within a dynamic fintech organization.
Accountabilities:
- Support daily requests and inquiries from clients, correspondents, and internal teams related to mutual fund operations.
- Process mutual fund transactions, including purchases, redemptions, exchanges, and transfers, while ensuring accuracy and compliance with procedures.
- Coordinate with mutual fund companies, transfer agents, third-party providers, and internal stakeholders to resolve operational matters.
- Review transaction activity and ensure trades are completed within required processing timelines.
- Perform daily supervisory oversight activities and provide updates to senior team members and management.
- Reconcile mutual fund accounts to ensure transactions are accurately recorded and settled.
- Investigate discrepancies, identify root causes, and coordinate timely resolutions with relevant teams.
- Maintain detailed operational records and prepare reports supporting management oversight and audits.
- Ensure compliance with financial regulations, industry standards, and internal policies.
- Assist with implementing process improvements, training initiatives, and updated operational procedures.
- Support reporting activities and remain informed of changes impacting mutual fund operations.
- 2–3 years of experience in the financial services industry, preferably in securities processing, brokerage operations, broker-dealer operations, equity trade lifecycle, or new account functions.
- Bachelor’s degree in Finance, Business Administration, or a related field, or equivalent professional experience.
- Experience working with internal and external stakeholders in a financial services environment.
- Strong understanding of core brokerage operations and mutual fund transaction processes.
- FINRA SIE and Series 99 certifications required, or willingness to obtain within 90 days; Series 7 certification preferred.
- Excellent verbal and written communication skills with the ability to adapt messaging for different audiences.
- Strong analytical, problem-solving, and decision-making skills with the ability to assess risks and escalate appropriately.
- Highly detail-oriented with the ability to interpret complex information and summarize key insights.
- Proficiency with Microsoft Office tools, especially Excel, and experience using reporting and spreadsheet applications.
- Familiarity with SQL, Google Workspace, web-based applications, or similar analytical tools is a plus.
- Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
- Comfortable working a night shift schedule aligned with Central Time Zone hours.
- Ability to work remotely with a reliable internet connection.
- Competitive compensation package.
- Remote work flexibility.
- Medical, dental, and vision healthcare coverage.
- Employee Assistance Program (EAP).
- Competitive paid time off (PTO).
- 401(k) plan with employer match.
- Parental leave benefits.
- Health Savings Account (HSA) contribution matching.
- Paid subscription to wellness and mindfulness resources.
- External learning opportunities and tuition reimbursement support.
- Opportunities for professional growth within a technology-focused financial services environment.
The Operations Specialist (Mutual Funds) is responsible for supporting daily brokerage and custody operations with a focus on mutual fund processing, transaction accuracy, account reconciliation, and regulatory compliance. This role requires strong attention to detail, effective communication, and the ability to manage multiple priorities while maintaining high service standards.
Requirements:
The ideal candidate is a detail-oriented financial operations professional with experience in brokerage services, securities processing, or related environments. This role requires strong analytical abilities, customer service skills, and the ability to make sound operational decisions while collaborating across teams.