Revenue Operations Lead - Post Sales

Role responsibilities

You will design and own the onboarding and handoff operations, ensuring customers transition smoothly from closed-won to fully live. Additionally, you will build the customer success operational infrastructure and manage post-sale reporting.

Requirements

Candidates should have 5-7 years of professional experience with a strong understanding of the post-sale customer lifecycle. Experience in RevOps, BizOps, or consulting with a focus on GTM problems is preferred.

Key skills

Structured Thinking, Process Instinct, Analytical Capability, CRM Data Management, Customer Success Operations, Reporting Infrastructure, Cross-Functional Collaboration, Post-Sale Customer Lifecycle, Renewal Forecasting, Expansion Tracking, Churn Risk Management, Health Score Frameworks, AI Tools Utilization, Implementation Tracking, Operational Infrastructure Building, GTM Problem Solving

Keywords

Business Planning, Finance Teams, Reporting, Collaboration, Planning, Forecasting, Customer Success, Onboarding, Renewal, Expansion, Churn, Health Scores, Data Analysis, AI Tools, Operational Processes, GTM Teams, Fintech, SaaS, Implementation, Reporting Suite, Cross-Functional Teams